Responsibilities:
We are looking for an exceptional, results-oriented individual who uniquely combines interpersonal skills to work cross-functionally within the organization.
- Responsible for understanding and executing the workflow, processes, and business practices for partners.
- Acts as a first point of contact for partners/channel representatives and liaison with external and internal stakeholders daily to support partner transactions.
- Monitor and analyze partner performance, identifying opportunities for improvement and delivering actionable insights to optimize outcomes.
- Utilize Microsoft Office tools, including Excel for data analysis and PowerPoint for creating presentations, to support business operations and decision-making.
Shift Timings- 2pm – 11pm IST
Why work for Oracle
Be part of an organization that is reshaping the IT industry and working its way up to becoming the number one cloud company. Oracle is known for a supportive environment that fosters career self-management.
As an Oracle employee, you will be acquainted with a truly competitive environment where you will be driven by passion and inspired by innovation.
Desired skills and/or experience:
Interpersonal Effectiveness
- Exceptional communication (written and verbal) skill with the ability to work independently and as a team
- Manages conflict or other sensitive issues tactfully and effectively
- Actively collaborates with team members, understands the dynamics and supports flexibly
Results/Detail Oriented
- Strong organizational and problem solving skills with great attention to detail, including the capability to understand functional/technical specifications of the process
- Seeks opportunities to improve process and offer suitable solutions
- Constantly reviews performance with senior management to identify areas of development
Adaptability
- Able to pick up and assimilate relevant information quickly and easily
- Can think on their feet in rapidly changing environment and deliver ideal results.
- Ability to gather process guidelines and deliver tasks independently
Customer Centric
- Identify and prioritize partner needs and constraints.
- Focus on improving stakeholder experience by understanding their needs and executing pertinent results
Adopts professional approach to partners, acts reliable and delivers results accordingly
- Basic proficiency in Microsoft Excel (formulas, charts, PivotTables, Macros)
- Basic knowledge of PowerPoint
Experience
- 1 to 3 years of relevant work experience in customer centric role
Experience working in an operational role, especially managing third party relationships is a plus
Career Level - IC1
Responsibilities:
We are looking for an exceptional, results-oriented individual who uniquely combines interpersonal skills to work cross-functionally within the organization.
- Responsible for understanding and executing the workflow, processes, and business practices for partners.
- Acts as a first point of contact for partners/channel representatives and liaison with external and internal stakeholders daily to support partner transactions.
- Monitor and analyze partner performance, identifying opportunities for improvement and delivering actionable insights to optimize outcomes.
- Utilize Microsoft Office tools, including Excel for data analysis and PowerPoint for creating presentations, to support business operations and decision-making.
