Responsibilities:
- Lead, mentor, and develop the Sales Operations team by setting clear goals, providing regular feedback, fostering collaboration, and driving high performance.
- Own end-to-end Sales Operations, including data quality, CRM hygiene, and tool management (Zoho CRM, Bigin, Zoho Desk, Zoho Connect).
- Ensure accurate and timely CRM updates (deal stages), mandatory fields compliance, source tagging, deal transfers, and shared ownership tracking.
- Monitor and eliminate duplicate accounts/deals; enforce data governance standards and weekly audits.
- Drive weekly pipeline reviews and forecasting cadence with sales leadership.
- Prepare and circulate WSR (Weekly Sales Report), Weekly Review Deck, and support QBR (Quarterly Business Review) and ABR (Annual Business Review) reporting with accurate data freeze timelines.
- Manage incentive planning, target projections, and quarterly payout data validation in coordination with Finance and Sales Managers.
- Oversee sales tech stack access, implementation, and optimization (Sales Navigator, Walaxy, Lusha, Contabo, Fireflies, etc.)
- Build dashboards and analytical reports using Zoho Reports and Google Sheets to identify trends, pipeline health, and revenue opportunities.
- Collaborate cross-functionally with Sales, Marketing, Partnerships, TLs, and Finance to ensure process alignment and automation workflows.
- Support CRM and tools onboarding training for new hires and ensure continuous process improvement.
- Maintain audit logs, enforce role-based access controls, and ensure compliance with data retention and documentation standards.
Skills Required:
- 5+ years of experience in Sales Operations or Revenue Operations.
- Strong hands-on experience with Zoho CRM is a must, and proficiency in Google Sheets / Excel.
- Good communication skills with the ability to collaborate effectively across cross-functional teams.
Why You'll Enjoy Working at Threatcop:
- Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas.
- We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future).
- We are an equal opportunity employer, where everyone has a fair chance.
About Us:
Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal.
Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense.
Serving over 250+ large enterprises and 600+ SMEs across 30+ countries , Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh.
We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats.
For more details, visit us at: www.threatcop.com
