Dextra is a global leader in engineering and construction solutions, specializing in concrete reinforcement, engineered bar systems, and geotechnical solutions. We are committed to contributing innovative products and premium services to major construction projects worldwide.
We are looking for a highly organized, analytical, and proactive Sales Operations Analyst to work closely with our General Sales Manager, supporting commercial performance, business analysis, sales reporting, and operational coordination across Europe and Africa.
What You'll Be Doing
Drive Commercial Excellence
- Supporting the preparation of business reviews, sales meetings, and strategic commercial discussions.
- Coordinating and tracking action plans following commercial meetings.
- Consolidating sales reports from multiple territories and producing affiliate monthly reports.
- Supporting sales forecasting activities and business performance monitoring.
- Assisting in contract preparation and maintaining an accurate contract tracking system.
Sales Performance & Reporting
- Developing dashboards and analyzing sales performance data.
- Supporting KPI setting, performance reviews, and business planning activities.
- Assisting with pricing updates and annual price list administration.
- Preparing cost analyses, profitability assessments, and various P&L reports.
- Monitoring product cost and preparing quotations to support the sales team.
- Ensuring data accuracy across reporting and CRM platforms.
- Handle confidential information with professionalism and discretion.
Coordination & Communication
- Facilitate effective communication externally and collaboration across sales teams and internal stakeholders to support business objectives.
- Coordinate meetings, customer engagements, and business activities, ensuring all logistics, materials, and follow-up actions are managed efficiently.
- Manage sales support resources, including catalogs, samples, and commercial materials, to support business development efforts.
- Coordinate commercial materials, customer samples, and support documentation to facilitate sales activities and customer engagements.
- Monitor incoming commercial inquiries and ensure they are directed to the appropriate team to support a high level of customer responsiveness.
- Support the planning and execution of trade shows, exhibitions, conferences, and other customer-facing events.
Sales Performance, Analytics & Reporting
- Develop and maintain dashboards, reports, and performance tracking tools.
- Consolidate and analyze sales data from multiple sources to identify trends, opportunities, and key project developments.
- Support forecasting, KPI tracking, business reviews, and commercial performance analysis.
- Prepare cost analyses, profitability assessments, and other management reports.
- Assist with pricing updates, quotations, and annual price list administration.
- Ensure the accuracy and integrity of CRM and sales reporting data.
Qualification Requirements:
- Engineer or Bachelor's degree in Business Administration, Sales, Marketing, Management
- Excellent written and verbal communication skills in English
- MUST HAVE: Advanced proficiency in Microsoft 365 (Excel, PowerPoint, Word, Outlook, Teams; Visual Basics would be a plus) for reporting, analysis, and presentations.
- CRM Systems: Proficiency in using Customer Relationship Management (CRM) software for managing sales activities and market intelligence.
- Sales and Quotation Tools: Familiarity with sales and quotation management tools
- Power BI knowledge is a plus.
- Strong analytical, synthesis and reporting capabilities
- Strong attention to detail and problem-solving skills
- Open to all levels of working experience
