Job Title: Business Operations Manager
Location: Office-based (Haslemere, Surrey)
Company: BoomSpace
Type: Full-time
About BoomSpace
BoomSpace is a specialist AV and workplace technology company providing consultancy, design, integration, project delivery and ongoing support. Our small, agile team works closely with clients and delivery partners to create reliable, well-engineered technology environments.
Role Overview
We are looking for a proactive, highly organised Business Operations Manager to own day-to-day operations across the business. This hands-on management role requires forward planning, sound judgement and reliable follow-through.
Projects and Service are key priorities, alongside procurement, logistics, resource planning, business support and compliance. The remit includes social media coordination, but not broader marketing strategy or delivery.
Key Responsibilities
Core Business Operations
· Coordinate operations across the business, connecting priorities, people and deadlines.
· Track actions and dependencies, escalate risks and improve operational workflows and reporting.
Projects, Service and Resource Planning
· Support project delivery and Service, coordinating actions, schedules, preventative maintenance and resources.
· Maintain accurate project records, checking quotations, purchase orders, RAMS and delivery requirements.
· Liaise with colleagues, clients, suppliers and subcontractors; resolve scheduling clashes and flag decisions needed.
· Coordinate site access, travel, accommodation and itineraries, keeping calendars and booking information current.
Procurement, Logistics and Supplier Coordination
· Manage purchasing, orders and lead times; align deliveries, equipment movement and storage with schedules.
· Build supplier relationships, support reviews and forward planning, and flag delivery or cost issues.
Business Support, Governance and Compliance
· Support accounts, expenses, billing and enquiries; maintain office, vehicle and supplier contract renewals.
· Coordinate health and safety administration, policies, risk assessments and staff training records.
· Maintain subcontractor compliance records, including right-to-work and certification checks; escalate gaps before work is scheduled or authorised.
Social Media
· Coordinate approved social media content, scheduling and publication around operational priorities.
· Oversee the Social Media Marketing Assistant and agreed external support, maintaining brand consistency and basic performance updates.
What We’re Looking For
· Experience in business operations, project coordination, service support or a comparable role, ideally in a small or fast-moving business.
· Strong organisation and prioritisation, with a proactive approach, sound judgement and reliable follow-through.
· Clear communication and the confidence to work independently, collaborate across teams and coordinate others.
· Good working knowledge of Microsoft 365, Teams, SharePoint, Planner and Xero; social media tools are useful.
· Flexibility to work outside standard hours when business needs require.
· An interest in AV and workplace technology is welcome but not essential.
Pay: £40,000.00-£45,000.00 per year
Benefits:
- Company pension
- Health & wellbeing programme
- On-site parking
- Transport links
Ability to commute/relocate:
- Haslemere, Surrey: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have experience organising workloads, coordinating activities or supporting day-to-day business operations?
- Is the advertised salary of £40,000–£45,000 in line with your expectations?
- What is your notice period or earliest available start date?
Work authorisation:
- United Kingdom (required)
Willingness to travel:
Work Location: In person
