Operations Director
Reporting to:
Chief Executive Officer
Location:
Wheatley (Head Office), with daily travel across Oxfordshire, Berkshire, Buckinghamshire and Warwickshire
Hours:
Full time. We are a six-day operation: you set your own pattern, with some Saturday working expected
Package:
£60,000 per annum plus benefits
Who are we?
Greenplant is a growing plant, tool and event hire business with depots at Wheatley, Banbury and High Wycombe, and ambitious plans to expand through acquisitions and new openings.
We are looking for a highly experienced plant and equipment hire professional to run our depots day to day. Reporting to the CEO, you will oversee the depots, transport, workshop and training, and take responsibility for health and safety and regulatory compliance across the business.
This is a senior leadership role with excellent opportunity. You will lead and develop an existing and brilliant workforce, and build the team that will carry Greenplant’s growth.
Role:
• Lead the depot managers to achieve sales, manage customers and hold every depot to a high, consistent standard of service, safety and presentation.
• Own depot budgets and performance, including revenue, costs and cross-hire.
• Keep every depot properly staffed across the six-day week.
• Resolve operational issues and report to the CEO on all aspects of the operation.
Assets and Workshop:
• Maximise utilisation and turn equipment round quickly after off-hire.
• Oversee servicing, repairs and statutory inspections (PMI, MOT, PUWER, LOLER, PAT and gas safety).
• Control cross-hire, and recover damage and losses from customers.
• Embed workshop, inventory and rental-system processes at every depot.
Transport:
• Manage the transport manager and all deliveries, collections and vehicles.
• Keep the fleet fully compliant with our Operator Licence, working with our CPC holder.
• Keep transport costs under control.
Health, Safety and Compliance:
• Lead health and safety and regulatory compliance across the business.
• Keep risk assessments, RAMS and COSHH current, and investigate incidents.
• Run the training programme so everyone holds the right, current tickets and licences.
Workforce:
• Support, develop and train an existing and brilliant workforce across three depots.
• Recruit, appraise and manage performance fairly and promptly.
• Build a team ready for expansion, developing future depot managers and supervisors.
• Lead the operational set-up of new depots and acquired businesses.
Customers:
• Deliver fast, reliable service and resolve operational complaints.
• Support sales with key customers, and make sure paperwork backs up accurate invoicing.
• Buy within authority limits and challenge costs that don’t deliver value.
About You
Essential:
• At least ten years’ experience in plant and equipment hire.
• Proven multi-site leadership, including managing managers and running to a budget.
• Sound knowledge of health and safety in a depot, workshop and transport environment.
• Knowledge of CPC, Operator Licence and transport regulation.
• Strong leadership and communication skills.
• Confident with rental software, spreadsheets and data.
• A flexible approach to a six-day operation.
• Full UK driving licence and able to travel daily across Oxfordshire, Berkshire, Buckinghamshire and Warwickshire.
Desireable:
• IOSH Managing Safely or NEBOSH.
• Experience of MCS rental software
• Event hire experience.
• Experience of opening a new depot or integrating an acquisition.