Senior Associate – Revenue Operations & Enablement
Location: London
The Opportunity
Our client, a growing international payments financial technology business is seeking a Senior Associate in Revenue Operations & Enablement to support its Business Development teams across Europe and the Americas.
The role sits at the intersection of commercial strategy, sales enablement and operational efficiency, ensuring business development teams have the knowledge, tools and processes required to maximise performance and drive revenue growth.
Working closely with commercial leadership, Finance, Compliance and Product teams, the successful individual will support live commercial opportunities, develop sales enablement resources, oversee CRM data and reporting, and contribute to the evolution of sales processes and commission structures.
As the first dedicated hire within this function, the individual will have significant autonomy and ownership in establishing and developing revenue operations and enablement processes within a scaling international business.
Key Responsibilities
Sales Enablement & Training
- Develop and maintain a centralised commercial knowledge hub, including product guides, pricing information, pitch materials, RFP responses and competitor insights.
- Design and deliver onboarding programmes for new Business Development hires.
- Develop ongoing training initiatives to support evolving products, markets and commercial strategies.
- Monitor the effectiveness of enablement programmes and identify opportunities for improvement.
Commercial Performance & Commission
- Monitor Business Development performance against key targets, including pipeline activity, conversion rates and revenue generation.
- Manage commission-related queries and support the administration of sales incentive schemes.
- Contribute to the development and refinement of commission structures and commercial incentives as the business scales.
CRM & Reporting
- Take ownership of the day-to-day administration and optimisation of the CRM platform, currently HubSpot.
- Maintain accurate pipeline data, establish data standards and improve CRM adoption across commercial teams.
- Develop dashboards and reporting to support commercial leadership with performance visibility and decision-making.
Process Improvement & Operational Development
- Identify inefficiencies, manual processes and gaps across sales operations and commercial implementation.
- Design and implement improved workflows, playbooks and automation.
- Build scalable processes that support business growth, operational consistency and commercial effectiveness.
Candidate Requirements
- 3–5 years' experience within Sales Enablement, Revenue Operations or Sales Operations, ideally within fintech, payments or financial services.
- Demonstrable experience developing commercial enablement materials, including playbooks, product guides, training resources or onboarding programmes.
- Hands-on experience with CRM and sales enablement platforms such as HubSpot, Salesforce, Apollo or Clay.
- Strong analytical capabilities, including advanced Excel skills; experience with data analytics or business intelligence tools would be advantageous.
- Experience supporting or administering commission structures and sales incentive programmes.
- A proactive, self-starting approach, with the ability to identify challenges and independently develop solutions.
- Highly organised, with strong prioritisation skills and the ability to manage competing demands.
- Excellent written and verbal communication skills, with the confidence to deliver training sessions, influence stakeholders and maintain commercial standards.
What the Opportunity Offers
- Ownership & autonomy: An opportunity to establish and shape a function from the ground up.
- Visible impact: A hands-on environment where contributions directly influence commercial effectiveness and business growth.
- Leadership exposure: Close collaboration with senior commercial stakeholders and involvement in high-value international business development opportunities.
- International scope: Exposure to commercial teams, markets and growth initiatives across Europe and the Americas.
Hiring consultant: Lydia Howard | LinkedIn
