Natera is seeking a Sales Application Specialist to join the Women’s Health sales team! In this pivotal role, you will manage projects to implement and monitor the integration of our innovative prenatal education tool into our accounts EMR systems in close collaboration with our sales representatives. In addition you will collaborate closely with Natera’s EMR personnel, clients, and vendor resources to ensure seamless integration and expansion of our prenatal education services.
LOCATION: This role involves managing Natera accounts across the entire state of Florida, and the candidate must reside in Florida. The position requires 2-3 days of field travel per week, with the remaining days focused on strategic planning conducted remotely.
Primary Responsibilities
- Assist the sales team in selling and managing the implementation of our prenatal education tool.
- Post-implementation, run analytics to ensure the workflow operates smoothly and monitor account growth.
- Provide exceptional field support for existing prenatal education accounts to maintain and enhance their EMR interface.
Core Duties
- Collaborate with the Sales Team on new prenatal tool requests.
- Coordinate projects with the internal EDI Team.
- Provide comprehensive training and on-site customer support for new prenatal tool implementations.
- Identify and address existing issues or opportunities for improvement in the EMR interface. Communicate feedback to clients, vendors, EMR team, Sales, and Operations.
- Analyze EMR utilization data and work with clients to increase electronic order rates.
- Partner closely with the EMR Team on key initiatives and product updates.
- Perform other duties as assigned.
Qualifications
- Bachelor's Degree and/or Associate's Degree required.
- Minimum of 2 years of relevant experience, preferably in the medical field or laboratory space.
- Knowledge of different EMR systems, lab workflow, and client workflow.
- Proficiency in Excel is essential. Salesforce experience is preferred.
- Exceptional customer service skills with a strong focus on client satisfaction.
- Comfortable and proficient in presenting to accounts and training them on the tool.
- Self-motivated with the ability to work independently and collaboratively.
- Extreme attention to detail and a commitment to excellence.
- Endless curiosity with a drive to dive deeper for understanding. Strong analytical skills to comprehend the details of projects and requirements.
- Excellent verbal and written communication skills to effectively interact with all audiences, including customers, commercial teams, and senior management.
In addition to the base salary, we provide a car allowance of $650 per month plus a gas card.
The pay range is $55,000—$80,000 USD and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
OUR OPPORTUNITY
Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.
The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.
What We Offer
Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!
For more information, visit www.natera.com.
Natera is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.
All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws.
If you are based in California, we encourage you to read this important information for California residents.
Link: https://www.natera.com/notice-of-data-collection-california-residents/
Please be advised that Natera will reach out to candidates with a @natera.com email domain ONLY. Email communications from all other domain names are not from Natera or its employees and are fraudulent. Natera does not request interviews via text messages and does not ask for personal information until a candidate has engaged with the company and has spoken to a recruiter and the hiring team. Natera takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any related cyber crimes.
For More Information
- BBB announcement on job scams
- FBI Cyber Crime resource page
