The position
Job Description
Objective: The RevOps role at Ringover is vital for optimizing revenue generation processes and enhancing cross-team collaboration through effective tools, processes, and data analysis.
North Star Objective: Drive revenue growth with efficient processes and data-driven insights.
Key Responsibilities
- Tool & Process Optimization
- Manage Tool Stack: Implement and optimize CRM (Salesforce), prospecting, billing, and automation tools.
- Training & Support: Provide training to enhance tool utilization and productivity.
- Performance Monitoring: Create dashboards to track team performance and align with company goals.
- Process Streamlining: Collaborate with finance to enhance the quote-to-cash cycle.
- Cross-Functional Collaboration
- Align Revenue Teams: Work with Growth, Marketing, Sales, Product, and Customer Success to streamline revenue processes.
- Enhance Workflows: Improve workflows for seamless collaboration from lead generation to retention.
- System Evolution: Anticipate and adapt tools to meet Ringover’s needs.
- Data Analytics & Strategic Insights
- Data-Driven Strategy: Analyze data to identify growth opportunities and operational improvements.
- KPIs & Metrics: Define and analyze KPIs across the sales journey, contributing to forecasting models.
- Reporting & Dashboards: Provide actionable insights and dashboards to support decision-making.
- Cross-Functional Data Platforms: Assist in deploying analytics platforms for team alignment.
- Training & Documentation
- Team Training: Lead training sessions on tools and processes for effective system use.
- Documentation: Maintain policies and procedures for consistency in revenue activities.
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Preferred Experience
What We’re Looking For ?
- Experience in Sales, Customer Success, or Revenue Operations within a startup/scale-up.
- Strong knowledge of Salesforce Sales Cloud, including architecture and integrations.
- Experience managing cross-functional projects with various teams.
- Excellent interpersonal and communication skills.
- Familiarity with sales methodologies; MEDDPICC experience is a plus.
- Deep knowledge of Salesforce, Zendesk, and HubSpot is a plus.
- Autonomous, organized, and able to manage multiple projects.
- Curious and proactive problem-solver.
- Fluent in french and english is mandatory
Why join us?
- 100% coverage of individual health insurance
- 6 weeks of vacation
- Hybrid work with a €20 monthly allowance (gross)
- A sustainable mobility package of €700 per year (including 50% reimbursement of the Navigo pass) or a fuel allowance of €400 per year
And Also
- An international, multicultural, and dynamic team
- Regular after-work events
- Activities and amenities to enjoy a relaxing break during your workday: sports, piano, video games…
- An opportunity for volunteering, one day per quarter, with the association "Numérique pour Tous" (Digital for All)
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