Position: Head of Outside Sales Operations
Compensation: $150K-$200K base salary, $300K OTE
Overview:
We are partnering with a global leader in providing innovative restaurant point-of-sale (POS) systems and payment processing solutions, trusted by thousands of restaurants across 70+ countries. Our client is looking for a hands-on, strategic leader to drive and scale their outside sales operations across the US, with a focus on rapid expansion and market penetration.
Key Requirements:
- Startup Experience: Proven ability to scale and lead sales teams in a high-growth, entrepreneurial environment.
- Leadership Skills: Experience managing and mentoring teams, with a "boots on the ground" approach.
- B2B Software Success: Demonstrated success in selling technology solutions, ideally in the SMB space.
This role is ideal for someone who thrives in fast-paced environments, enjoys getting hands-on, and is ready to build and optimize a high-performance outside sales operation. You will be instrumental in developing a repeatable sales model, expanding it across new markets, and driving significant revenue growth.
What You’ll Do:
1. Lead and Build Sales Teams:
- Start as a "Player-Coach," actively selling while recruiting, training, and scaling high-performing outside sales teams across various US markets.
- Foster a high-performance culture focused on accountability, collaboration, and growth.
- Provide ongoing coaching, mentoring, and strategic direction to ensure the team meets or exceeds sales objectives.
2. Sales Strategy and Execution:
- Develop and implement a comprehensive outside sales strategy that drives revenue and market growth.
- Set clear sales goals, KPIs, and performance metrics, and ensure alignment with the company’s overall business objectives.
- Identify and capitalize on new business opportunities, expanding our client base through targeted market strategies.
3. Market Expansion and Customer Acquisition:
- Lead efforts to expand into new local markets across the US, requiring significant travel to develop and nurture client relationships.
- Build strong relationships with restaurant owners and operators, establishing trust and credibility through tailored solutions and insights.
- Develop a robust pipeline of qualified leads, using market research and competitive analysis to stay ahead of industry trends.
4. Sales Process Optimization:
- Implement best-in-class sales tools, CRM systems, and methodologies to streamline operations and boost team productivity.
- Continuously monitor sales performance, leveraging data and analytics to make informed, strategic decisions that drive improvement.
- Refine the sales process to improve efficiency, effectiveness, and scalability.
5. Cross-Departmental Collaboration:
- Work closely with marketing, product development, and customer support teams to ensure sales efforts are aligned with product offerings and customer needs.
- Communicate regularly with leadership, presenting sales reports, market insights, and growth strategies.
6. Customer Relationship Management:
- Build and maintain strong relationships with key partners in the restaurant industry, setting up a "Referral Selling System" in targeted markets.
- Drive customer success and retention through proactive relationship management and personalized support.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field.
- Minimum 4 years of experience in outside sales, with at least 2 years in a leadership role.
- Proven track record of building and scaling successful sales teams in a startup or high-growth environment.
- Experience selling B2B technology solutions, ideally in the SMB market.
- Strong proficiency in CRM systems and sales analytics tools.
- Willingness to travel extensively to support market expansion and sales efforts.
Why Join Us:
- Competitive base salary with a lucrative performance-based incentive structure, including stock options.
- Comprehensive benefits package (health, dental, vision insurance).
- Entrepreneurial culture with transparency and access to leadership, including the CEO.
- Opportunity to scale a national sales operation and have a direct impact on the company’s growth and success.
