Senior Renewals Analyst - Revenue Operations

UL Solutions • Remote (Northbrook, Illinois, United States) • $87.12k - $118.36k / year • 6d ago

Process improvement
Systems health and optimization
ARR data quality and validity
Relationship management with various Renewal & Customer Success stakeholders
Lead a project with specific business value milestones
Execute on project outcomes and operationalize to scale
Thorough understanding of current processes and business needs
Lead continuous improvement mindset with business value at core
Responsible for identifying and implementing changes to reduce inefficiencies throughout S&A renewals, across sub-COUs
Document process improvement impacts
Work closely with enablement function to drive efficient change management
Systems health and optimization
Continuous education of CRM best practice across the CSS/Renewals organization
Detailed understanding of UL’s systems limitations and capabilities
Develop business systems flow in direct relation to process improvements
Develop trusted and collaborative relationship with Commercial Operations
ARR data quality and validity
Strong understanding of ARR calculations
Thorough understanding of process and systems flow impacts to true ARR data
Works closely with the Budget & Planning Rev Ops function
Support Renewals & CSS organization through the ARR reporting journey
Relationship management with various Renewal & CSS stakeholders
Manage cross functional relationship to drive business value measured outcomes
Act as an influencer of progress based on project and operational milestones
Listen, collaborate, and educate the CSS/Renewals organization team members (in collaboration with the enablement function)
Create a strong, trustworthy, and effective r elationship with CSS/Renewals management team members
Drive collaboration to manage the process and systems roadmap for Renewals & CS organization
Stay current on S&A sales results, operations updates and business strategy Execute on management and personal annual goals

What you’ll experience working at UL:

Mission: For UL Solutions, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 130 years and is deeply engrained in everything we do.
People: Ask any UL Solutions employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
Total Rewards: All employees at UL Solutions are eligible for annual bonus compensation. The target for this position is 10% of the base salary offered. Employees are eligible for health benefits such as medical, dental and vision; wellness benefits such as mental & financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country, for the relevant position level.
We also provide employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).
Internal applicants with questions related to the Total Rewards for this position should submit a ticket via askHR for more insights.
The application deadline for this position is 5/15/2025

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University Degree (Equivalent to Bachelors Degree)
5+ years of directly related experience.
Proficient in Excel
Strong written and verbal communication skills
Strong mathematical and analytical skills
Ability to work on issues of diverse scope where analysis of situation or data requires a variety of factors, including understanding the sales process.
Creative and innovative thinking to problem solve and streamline processes.
Communication and coordination skills to work with different teams to share data, influence decision making, etc.
Requires the ability to gain cooperation of others, conducting presentations of technical information concerning specific projects or schedules to senior level management and customers.

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