accessiBe is the market leader in web accessibility that makes websites accessible to people with disabilities. accessiBe is more than a workplace, it’s a passion. Each day you’re surrounded by people who share the same goal and values, who work endlessly to break down accessibility barriers. We care about all people, regardless of their ability. We hire people that are determined to succeed and who are not afraid of rapid change. Our core values showcase who we are and we strive to focus on excellence and sincerity.
We are currently seeking a passionate and skilled Vice President (VP) of Revenue Operations (Rev Ops) to join our Sales leadership team.
In this strategic role, the VP of Rev Ops will lead a team that supports our revenue generation efforts, working closely with Sales, Marketing, Customer Success, and other leadership teams. This role will lead, mentor, and delegate responsibilities across Revenue Operations, identifying opportunities for growth, process improvements, and driving operational excellence across our revenue functions.
Requirements:
Key Responsibilities
- Identify Revenue Optimization Opportunities: Enhance efficiency, develop market strategies, and optimize sales processes to maximize revenue growth.
- Collaborate Across Departments: Work with company leaders to strategize and implement business initiatives that drive success and bridge Sales, Marketing, Customer Success, Finance, and Operations initiatives
- Centralize information, share insights, and improve cross-functional processes
- Control data dashboards and develop revenue forecasts to communicate business goals with teams
- Oversee data and systems administration and support data quality, analysis, and reporting improvements
- Teams management including: Sales Ops and Revenue Analysis, Customer Success Ops and Sales Enablement
Sales Ops processes include:
- Analyze and refine sales processes to balance efficiency and customer experience.
- Enablement of forecasting future sales based on pipeline, team capacity, and other relevant data
- Managing sales lead distribution to various channels, geographic areas, or other sales segments based on data-informed strategy including volume, velocity, effort, and effectiveness metrics
- Manage systems selection, design, training & adoption and management to ensure effective usage
- Optimizing the process of transitioning new customer accounts from sales to customer success
Customer Success Ops processes include:
- Enable customer success teams by managing data, communication tools, and automation.
- Identifying customer churn risks and revenue opportunities in CRM data
- Building customer health dashboards, pulling in metrics from across the tech stack
- Enabling churn forecast and contract management
Enablement processes include:
- Training: Designing and delivering training programs to help the sales team learn new products, market trends, and sales techniques
- Content: Developing, managing, and ensuring the accessibility of sales content, such as presentations, case studies, and white papers
- Technology: Selecting and managing sales enablement tools and platforms, such as a content management system (CMS) or customer relationship management (CRM) system
- Collaboration: Working with marketing, product, and customer success teams to ensure alignment and support for sales initiatives
In partnership with
Marketing ops to enable process that include:
- Data management: Maintaining the marketing database, ensuring data quality, and implementing data governance policies
- Process optimization: Identifying opportunities to improve processes, such as streamlining workflows or automating tasks
- Performance analysis: Tracking, attributing, and analyzing marketing performance
Qualifications:
- 10+ years of experience in sales, marketing, or revenue operations, including several years of team management.
- Strong understanding of enablement and sales, marketing, customer success and operations with a spike in sales or marketing.
- Has a builder’s mentality and is not afraid to get their hands dirty; has scaled a Rev Ops function from the ground up.
- Technical acumen with a strategic grasp of Salesforce and Marketo.
- Highly motivated self-starter who can ‘connect the dots’ in a fast-paced environment.
Advantages:
- Comfort with ambiguity, proactive problem-solving skills, and ability to navigate change.
- Analytical mindset with a focus on developing solutions that drive efficiency and enhance the customer journey.
- Ability to effectively prioritize tasks that focus on the customer and their journey.
- Active listening, negotiation and persuasion skills; ability to align cross-functional groups to continuously improve revenue stack.
- Experience with SMB SaaS offerings and Product Led Growth (PLG) companies is a plus.
- Experience w/ M&A integrations and scaling with a business that has grown through acquisitions and partnerships.
Perks:
- The salary band for this position ranges from $225,000 - $250,000 in addition to bonus and equity considerations, and will be based on your experience and skill sets.
Equal opportunities
At accessiBe, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. accessiBe is proud and committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law. In addition, accessiBe will provide accommodation to individuals with disabilities or a special need.
Please don't hesitate to share your needs when applying so that we can provide the necessary accommodations for an accessible and inclusive recruitment process.
