Vibe is building the Google Ads of Streaming, making TV advertising accessible to Small and Medium Businesses (SMBs) across the U.S.
Our mission is to become the infrastructural backbone of the streaming advertising industry by creating a more efficient & transparent marketplace than the current standard.
Founded in 2022 by two repeat entrepreneurs and adtech veterans, Arthur Querou (ex-YCombinator) & Franck Tetzlaff (Doctolib Founder - $6B valuation e-health scaleup), Vibe has already achieved:
- 2,000+ clients onboarded
- $47M revenue in 2024
- 1B+ ad impressions on TV
In 2025, we’re targeting $100M revenue. Our ultimate goal is to help 1,000,000 businesses advertise on TV.
Your Mission:
The growth team is at the heart of Vibe’s growth, playing a key role in acquisition, customer relationship management, and existing account expansion.
The Revenue Operations Specialist role is crucial for optimizing our Customer Success processes and ensuring accurate and efficient reporting. You will be responsible for improving current processes, deploying new ones, leveraging data to solve problems and identify opportunities, compensation calculation and data hygiene, and managing various sales tools. Your mission is to ensure our tools and systems support revenue growth, enable accurate reporting, perform detailed analyses, and identify areas for improvement within the sales team.
Your Daily Objectives:
- CSM Tools Management: Oversee and manage sales tools including Salesforce (CRM), Outreach, and familiarity with Planhat or equivalent tool
- Process Improvement: Continuously improve current processes and deploy new ones to track key metrics such as retention, expansion, churn, and Net Dollar Retention , and overall team performance.
- Data Analysis: Make data accessible, conduct detailed analyses, and identify gaps and areas for improvement.
- Project Management: Coordinate with the Salesforce developer to manage development roadmaps, prioritize tasks, and resolve technical issues
- Collaboration: Work closely with the customer success team, revenue team, and growth team to ensure alignment and coordination
- Reporting: Build and improve reporting dashboards in Salesforce, track metrics, and report performance to sales leaders.
- Commission and Compensation: Calculate and track bonuses and commission for the sales teams.
We’d Love to Work With You If:
- You have at least 4 years of experience in a sales operations, revenue operations, data analyst, or similar role.
- You have strong analytical skills and have experience working with BI tools such as Looker, Metabase, Tableau, etc.
- You have experience working with modern sales tools and are proficient in Salesforce. Experience or familiarity with Outreach, Loom, Zoom, and Calendly are a plus!
- You have the ability to thrive in a fast-paced, changing environment while maintaining rigorous attention to detail and data accuracy.
- You have demonstrated strong project management and coordination skills, with the ability to explain complex processes simply.