Job Title: Sales Operations Manager

Location: 2218 Highway 3A, Castlegar BC
Reports To: Operations Manager / General Manager
Position Type: Seasonal – Summer & Fall
Employment Type: Full-Time

This is a seasonal, full-time position running through the summer and fall months. For the right person, there may be an opportunity to transition into a permanent year-round role based on performance and company needs.

About Rokform Solutions

At Rokform Solutions, we're more than just a construction supply yard - we're a small team that treats each other like family. Based between Nelson and Castlegar, BC, we specialize in concrete and foundation solutions for both residential and commercial projects. Whether it’s ICF sales, form rentals, concrete flatwork or landscaping materials, we take pride in doing things right and taking care of our customers like neighbors - because most of them are.

We only hire people we genuinely enjoy working with - respectful, hardworking, easygoing people who value good teamwork. The right person for this role won’t be afraid to jump in and get their hands dirty, help with whatever needs doing - from cleaning up the yard to loading trucks and pitch in wherever the team needs support. If you like variety in your day, take pride in your work, and enjoy a positive, casual work environment (with the occasional dog hanging around), you'll fit right in.

Key Responsibilities

Customer Service & Sales Support

Answer phones and assist customers with product inquiries and orders
Complete accurate sales paperwork, including picklists and invoices
Assist with basic estimating for customer projects
Help walk-in customers with materials and product advice

Yard & Inventory Operations

Load customer vehicles safely and efficiently
Receive incoming shipments and update inventory records
Keep the yard clean, organized, and safe
Track inventory levels and report low stock

Logistics & Scheduling

Schedule deliveries and coordinate with drivers
Communicate delivery timelines with customers
Prioritize and dispatch deliveries effectively
Ensure paperwork is completed accurately

Team Supervision

Lead and support yard staff with daily tasks
Train new staff on safety, equipment, and yard procedures
Ensure a safe and productive work environment
Maintain a positive, team-oriented culture

Qualifications

Prior experience in ICFs, construction, landscaping, or building supply preferred
Strong customer service and communication skills
Proficient with computers, including Microsoft Office / Excel and inventory/POS systems
Basic understanding of construction materials and estimating
Forklift certification (or willingness to obtain) is an asset
Able to lead a small team and juggle multiple responsibilities
Willingness to multi-task, take initiative, and tackle hands-on tasks — including cleanup, organizing, and assisting team members as needed
Valid driver’s license and own transportation
Must be able to perform duties that involve lifting and carrying objects up to 50 lbs

Benefits

Full benefits package after probationary period
Pets in the workplace – best morale booster!
Group RRSP opportunities
Weekends off – enjoy your time outside of work

How to Apply

Send your resume and a brief introduction to jolene@rokformsolutions.ca or apply in person at our yard. We’re excited to meet the right person who wants to be part of something great.

**Wage is negotiable and will be based on experience, education and skills.

Job Types: Full-time, Seasonal
Contract length: 5 months

Pay: $25.00-$33.00 per hour

Expected hours: No less than 40 per week

Benefits:

Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Vision care

Flexible language requirement:

French not required

Schedule:

Monday to Friday

Work Location: In person

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