Our client is a leading IT, Cloud, and Cybersecurity Managed Service Provider, renowned for delivering cutting-edge solutions to mid-market businesses. Specializing in Cloud, Networking, Backup & Recovery, and Modern Workplace technologies, they are committed to empowering organizations with secure and resilient IT infrastructure. As part of their continued growth, they are seeking a highly motivated and results-driven Sales Operations Manager!

Key Responsibilities:

Provide mentoring, coaching, and support to the Sales Operations Team.
Ensure the team has the skills, capacity, and tools needed to meet business goals.
Manage HR tasks for the team, including performance reviews, onboarding, and training.
Work with the sales team to understand and meet their needs.
Handle client inquiries, resolve issues, and deliver excellent customer service to support sales.
Assist in preparing quotes, proposals, presentations, and contracts for the Sales Team.
Coordinate with internal teams (marketing, finance, operations) to gather information for sales materials.
Update configuration details in ConnectWise and register completed orders like subscriptions.

Key Skills and Requirements:

Proven experience in sales support, procurement, or similar roles.
Strong understanding of procurement practices, market trends, and supplier management.
Track record of identifying and executing process improvements, ideally in sales support or procurement.
Project management skills, including planning, execution, and monitoring of improvement initiatives.
Strong analytical and problem-solving abilities to address process inefficiencies with effective solutions.
Proficiency with relevant software, such as CRM systems, HubSpot and procurement tools.

What’s on Offer:

Competitive salary
Opportunity to work with a market leader in IT, Cloud, and Cybersecurity solutions.
Career progression within a growing and dynamic company.
Supportive, collaborative work environment with a focus on innovation and continuous learning.

How to Apply

If this role seems of interest, please respond to this listing, or email: till.heinimann@hamilton-barnes.com so we can arrange a follow-up call!

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Sales Operations Manager