Director of Revenue Operations

Location: Austin, Hybrid

About this opportunity:

Our client is a high-growth SaaS portfolio company, backed by a prominent Private Equity firm. A leader in their field, their cloud-based solutions, combined with an iPad mobile application, provides companies with the capability to perform and manage their business within a single comprehensive solution.

About you:

You are a seasoned doer, with extensive experience in RevOps and a proven track record of success, within the B2B SaaS sector
You are a Salesforce Admin and have working experience with Pardot and Chargebee
You are a self-starter with a commitment to maintaining high standards of data integrity and a process-oriented mindset with a focus on continuous improvement
You are highly collaborative and possess good EQ with the ability to prioritize and work with multiple departments

What you will do:

Ensure that data is integrated across the entire GTM technology stack (Salesforce, Pardot, Outreach and Chargebee)
Standardize, deduplicate, and enrich the data flowing through the GTM technology stack, including the prospect databaseLead lifecycle mapping, making sure that the requisite data is collected and available through each stage of the funnel
Provide governance around all data definitions and ensure integrity of all data components will lead the development and maintenance of KPI dashboards, empowering the GTM team with self-service monitoring capabilities will conduct in-depth analyses to generate actionable insights, identifying risks and opportunities for informed decision-making
Lead campaign-level attribution, providing insights that allow us to more easily ascertain which activities and channels are the best performingCompile weekly insights on sales expectations, building a rolling forecast based on results and changes in our sales funnel
Develop executive level presentations, as needed for C Level and the Board
Understand the key pipeline plays that are being driven by Sales and Marketing, and how those are performingAnalyze the impact of new and existing processes and recommend changes to maximize outcomes
Recommend tests and optimizations the GTM team can perform, and support the account exec and SDR team in implementing those tests
Support lead routing so that our broader sales team is as efficient and effective as possible
Train teams on our tools and software as needed to ensure efficient usage of and data entry into our tech stack
Calculate bonuses and commissions monthly, quarterly, and annually
Manage all user administration for each component of our tech

What you will need

5+ years of experience in Revenue Operations or Sales Operations
Minimum of 2+ years in Revenue Operations within a growing B2B software company
Salesforce and Pardot admin experience
Experience with integrating Billing platforms like ChargebeeFamiliarity with sales engagement and enablement tools like SalesLoft or Outreach
Experience with Mergers and Acquisitions and migrating the acquired company’s data to our tech stack
Proficiency in creating executive-level performance reports and real-time dashboards
Experience with database CRM hygiene and custom Salesforce development
Cross-functional collaboration experience with key stakeholders
Strong analytical skills and proficiency in Microsoft Excel or .csv list management

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Director of Revenue Operations