OVERVIEW

This role will be to oversee the strategic and operational activities that drive sales effectiveness and efficiency for the region. He/She will support the sales team with data-driven insights, streamlines processes, and ensures the alignment of sales activities with business goals. The position requires a proactive, analytical, and customer-focused professional with extensive experience in logistics and regional markets.

Key ROLES AND Responsibilities

1. Sales Strategy and Planning

Collaborate with regional leadership to develop and execute sales strategies aligned with business objectives.
Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
Create and monitor regional sales forecasts, budgets, and performance metrics.

2. Sales Operations Management

Manage the sales pipeline and optimize processes to ensure accurate and timely deal progression.
Implement and maintain Customer Relationship Management (CRM) tools to track sales activities and opportunities.
Develop and standardize sales processes and best practices across the region.

3. Performance Analysis and Reporting

Generate and analyze sales performance reports, providing actionable insights to sales leadership.
Monitor Key Performance Indicators (KPIs) to measure sales effectiveness and recommend improvements.
Present monthly and quarterly business reviews to senior management.

4. Team Support and Development

Provide training and development to the regional sales team on tools, systems, and best practices.
Act as a liaison between sales and other departments (e.g., marketing, operations, finance) to ensure seamless communication and alignment.
Support recruitment and onboarding of new sales team members.

5. Regional Focus and Stakeholder Engagement

Ensure sales strategies and solutions meet the specific needs of regional markets within Asia.
Build a strong understanding of key customers, partners, and stakeholders to enhance customer satisfaction.
Support stakeholder meetings and negotiations, as needed.

6. Process Improvement and Innovation

Identify inefficiencies in the sales process and implement improvements.
Introduce technology and automation to enhance sales productivity and customer experience.
Stay updated on industry trends and innovations to recommend new solutions.

QUALIFICATION & EXPERIENCE

Degree in Business Administration, Logistics, Supply Chain Management, or related field.
Mimimum 7 years in sales operations, logistics, or freight forwarding, with at least 3 years in a regional or managerial role.
Proven track record of driving sales performance and process improvements.
Experience working in diverse, multi-country environments in Asia.
Strong analytical and problem-solving skills with attention to detail.
Proficient in CRM software (e.g. Salesforce) and data analytics tools (e.g. Tableau, Excel).
Excellent communication and interpersonal skills.
Ability to manage cross-functional teams and influence stakeholders.
Knowledge of freight forwarding, logistics, and supply chain operations.

ATTRIBUTES OF THE CANDIDATE

Highly organized, with the ability to multitask and manage priorities in a fast-paced environment.
Strategic thinker with a customer-centric approach.
Adaptable and culturally sensitive, with the ability to work effectively in a multicultural environment.

NIPPON EXPRESS (SOUTH ASIA & OCEANIA) PTE. LTD. Jobs

Assistant Manager, Regional Sales Operations

Assistant Manager, Regional Sales Operations