Operations Manager – Sales Operations & International Trade

United States | International Manufacturing Environment

Are you a hands-on Operations Manager who thrives at the intersection of sales, finance, and logistics? Our client, a growing European manufacturer with a U.S. presence, is seeking a dynamic leader to oversee U.S. operations and serve as a key liaison between headquarters, customers, sales teams, and external partners.

This is a high-impact role for someone who understands how to run a U.S. business within a global organization while driving operational excellence, customer satisfaction, and commercial success.

What You'll Do

Partner with U.S. leadership, European HQ, and Sales to ensure seamless business operations
Lead sales operations, order management, and customer support processes
Manage import/export activities, shipping documentation, contracts, invoicing, and compliance requirements
Oversee budgeting, expense control, reporting, procurement, and financial coordination with HQ
Monitor customer credit exposure, collections support, and financial reconciliations
Resolve complex customer issues and improve operational workflows
Support marketing initiatives, payroll coordination, and cross-functional business projects

What We're Looking For

Sales Operations or Commercial Operations leadership experience
Import/export experience, preferably working with European products or manufacturers
Strong understanding of international logistics, shipping documentation, and trade compliance
ERP and CRM experience, advanced Excel and reporting capabilities
Financial acumen with experience supporting budgeting and operational reporting
Proven ability to coordinate multiple stakeholders across international teams

Why Join?

Direct exposure to executive leadership and European headquarters
Opportunity to shape and lead U.S. operations
Highly visible role with broad business impact
Collaborative international culture with significant growth potential

If you enjoy building processes, solving problems, and serving as the operational backbone of a global organization, we'd love to hear from you.

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