London / Hybrid · Full-time

Bright Spark PAs is delighted to be supporting our client—an innovative, fast-scaling tech company focused on building smarter, more sustainable systems—in their search for a sharp, detail-driven Business Operations Specialist to join their growing team.

With a rapidly expanding international footprint, our client is transforming how businesses interact with cutting-edge digital platforms, delivering simple, seamless experiences at scale. They’re growing fast and have exciting new products launching soon—making this a brilliant time to join the team and help shape what’s next.

About the Role

This is a fantastic opportunity to join the Business Services function of a pioneering company where you’ll support a range of clients, helping them navigate a dynamic, tech-led environment. You’ll play a key part in building operational processes from the ground up while ensuring each customer has a brilliant experience.

Expect a fast-paced, varied role where your ideas and input will genuinely shape the future of the company.

What You’ll Be Doing

Client Support – Be a trusted first point of contact for business clients, delivering exceptional service and ensuring a smooth onboarding and account experience.
Process Creation – Help design and implement scalable, efficient processes to support continued growth across new markets and product areas.
Compliance Checks – Handle business vetting and KYB (Know Your Business) checks for new sign-ups, ensuring everything runs smoothly and meets internal standards.
Cross-Team Collaboration – Work closely with internal product and tech teams, sharing client feedback and contributing to the development of user-friendly tools and features.

What We’re Looking For

A real passion for delivering excellent client experiences
Confident communicating with a broad range of businesses, from startups to large enterprises
Brilliant written communication skills with the ability to tailor tone and messaging to suit your audience
Someone who thrives in fast-moving environments and can juggle competing priorities with ease
A proactive, process-oriented mindset with strong planning and follow-through skills
Great attention to detail and a desire to see things through to completion
Experience in a high-growth operational or customer-facing role is a bonus
Comfortable with ambiguity and able to bring structure to evolving systems

Why You’ll Love This Role

You’ll be part of a purpose-led, people-focused team where innovation and customer care go hand in hand. Our client values openness, collaboration, and big ideas—and you’ll be encouraged to make your mark from day one.

Bright Spark PAs Jobs

Business Operations Specialist