Position Summary:
We are seeking a detail-oriented and proactive professional to serve as the primary liaison between our manufacturer sales representatives and Fire-Dex. This role will be responsible for managing and streamlining communications, maintaining accurate data in Salesforce, and overseeing a variety of administrative functions, including contract management. The ideal candidate will possess strong organizational skills, a collaborative mindset, and the ability to navigate cross-functional priorities.

Key Responsibilities:

Salesforce & Communication Support

Serve as the central point of contact between manufacturer sales representatives and Fire-Dex.
Maintain accurate, up-to-date records of communications, opportunities, and sales activities in Salesforce.
Monitor and track sales pipeline progress, ensuring all relevant data is properly documented.
Generate and distribute Salesforce reports and dashboards to relevant stakeholders.

Bids & Contract Management

Conduct detailed review of bids to analyze compliance with technical specifications and to validate alignment with project requirements.
Coordinate with internal teams to ensure compliance with contractual terms.
Prepare supporting documentation for contract proposals.
Track contracts, amendments, and renewals to ensure compliance.
Maintain organized contract files and records for quick retrieval and reporting purposes.

Administrative Support

Support project coordination efforts across teams.
Maintain internal databases, contact lists, and shared resources.
Provide general administrative support as needed to ensure smooth daily operations.

Qualifications:

Bachelor’s degree in Business Administration, Communications, or related field (or equivalent experience) preferred.
2+ years of experience in a liaison, administrative, or coordinator role—preferably in a manufacturing or sales environment.
Proficiency in Salesforce CRM preferred.
Strong organizational skills with excellent attention to detail.
Effective written and verbal communication skills.
Ability to manage multiple priorities in a fast-paced environment.

Ability to understand and interpret technical data and specifications
Possess a strong sense of urgency, follow-through, and diligence, including meeting deadlines and can remain organized with and keep track of multiple sources of information and data
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Preferred Skills:

Experience with Salesforce.
Familiarity with manufacturer–sales representative relationship dynamics.
Knowledge of supply chain or manufacturing processes.

Benefits Include:

Competitive salary pay
Profit sharing bonuses based upon company success
Health, dental, and vision insurance
Paid time off and parental leave
Attendance incentive to earn money and additional time off
401(k) with matching, life insurance, EAP, discount programs and other perks
Fulfillment about your work and this industry because it is impactful

More About Us:

Our values include fun, integrity, respect, and excellence = FIRE!
Headquarters in Medina, OH (in between Cleveland and Akron)
40 plus years in business
Multi award-winning organization – including multiple repeat recognition as a Top Workplace by NorthCoast 99, INC 5000, Family Business Achievement Awards, Smart Culture Awards, Cascade Business Growth Awards and Weatherhead 100!

How to Apply:

www.firedex.com/employment or

Submit resume to: hr@firedex.com

Learn more about our culture and team! Find your work passion with the Fire-Dex family: https://www.youtube.com/watch?v=zh-cq2r1xyU

Equal Opportunity Employer (EOE)

Salary: 52,000-62,500

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