Overview

Spine, Muscle & Joint (SMJ) is a growing group of healthcare clinics focused on chiropractic, musculoskeletal care, and patient wellness. We combine patient-centered treatment with operational excellence, and our clinics are expanding across the region. The businesses this role supports operate in healthcare, staffing, and technology, providing a unique opportunity to be involved in multiple high-impact areas simultaneously.

About the Role

We are seeking a highly intelligent, proactive, and business-minded operator to partner directly with the founder. This person will play a critical role in scaling the business, optimizing operations, and keeping initiatives on track. The ideal candidate is an amazing multitasker with exceptional follow-up skills who can manage complex, cross-functional responsibilities.

Business Growth & Strategy

Support the founder in scaling multiple businesses by driving growth initiatives and optimizing operations.
Research markets, regulations, and opportunities, translating findings into actionable strategies.
Identify process improvements and implement systems that allow the businesses to scale smoothly.

Operations & Problem-Solving

Serve as a key point of contact for HR, compliance, and operational questions.
Negotiate contracts with landlords, vendors, and partners.
Ensure compliance with labor laws, insurance requirements, and healthcare regulations.

Technology & Efficiency

Evaluate and implement software tools that improve business processes.
Act as a bridge between technical teams and business needs, ensuring projects move forward.
Proactively find and deploy solutions that reduce friction across the businesses.

Leadership Support & Execution

Act as the founder’s right hand: tracking initiatives, ensuring deadlines are met, and following up until tasks are complete.
Handle sensitive issues with discretion and professionalism.
Maintain a bird’s-eye view across businesses to keep everything aligned and moving forward.

Education

Bachelor’s degree from a top university (business, economics, healthcare management, or STEM strongly preferred).
MBA or MHA is a plus but not required.

Experience

3–7 years in consulting, business operations, healthcare operations, or a fast-paced startup/scale-up environment.
Experience in healthcare, medical clinics, or exposure to staffing and compliance is a strong advantage.
Proven track record of helping grow or scale a business.

Skills & Traits

Outstanding multitasking ability and follow-up discipline — nothing slips through the cracks.
Highly tech-savvy and comfortable learning new tools quickly.
Strong financial and legal reasoning skills.
Excellent written and verbal communication; confident dealing with professionals across industries.
Fast learner with the ability to adapt and execute across multiple business types.

Job Type: Full-time

Pay: $80,000.00 - $120,000.00 per year

Benefits:

Employee discount
Paid time off
Professional development assistance
Referral program

Work Location: In person

Spine, Muscle and Joint Jobs

Business Operations Manager