Location: Phoenix, AZ (Biltmore area) | In-person only

Job Type: Full-time | Monday–Friday | 8:00am–5:00pm

Pay Range: $18 - $30 per hour (commensurate with experience)

Benefits: Medical, Dental, Vision | PTO & Paid Holidays | 401(k) Match | Professional Development

About Jigsaw Developmental Services:

Jigsaw Developmental Services is a mission-driven, rapidly expanding organization based in Phoenix, AZ, dedicated to providing high-quality, evidence-based Applied Behavior Analysis (ABA) therapy to children aged 1–18 diagnosed with or at risk for autism.
As part of the Synergy Partners network (including MORIAH Health and MORIAH Cooperative), Jigsaw contributes to comprehensive care for neurodivergent children and their families.
The organization values individuals who demonstrate people-first values and administrative precision, offering an environment conducive to professional growth.

Position Overview:

This early-career healthcare administrator role is crucial for overseeing the coordination and accuracy of client scheduling, billing, and intake processes.
The analyst ensures a seamless onboarding experience for families, optimizes therapist schedules, and maintains efficient revenue cycle operations.
This position is ideal for professionals with a foundational understanding of healthcare administration who are prepared to manage daily operational systems, integrating data accuracy, effective communication, and problem-solving to support both families and clinicians.

Key Responsibilities:
Scheduling & Operations:

Manage daily scheduling to ensure efficient staff utilization and accurate billing alignment.
Adjust therapist schedules, session lengths, appointment coding, and drive times.
Support new client onboarding through coordination of intake forms, records, and evaluations, providing essential support to families.

Revenue Cycle Management:

Participate in benefits verification, authorizations, and medical billing processes.
Track claims processing and collaborate with payers to resolve issues, ensuring consistent revenue flow.
Maintain accurate and compliant client records, upholding regulatory standards.

Data Management & Reporting:

Collect and analyze key operational data to identify scheduling trends, billing accuracy, and service utilization, contributing to informed decision-making.
Prepare weekly and monthly reports to support clinical and administrative decision-making.
Ensure data entry accuracy and regulatory compliance in accordance with payer requirements.

Administrative Coordination:

Serve as a primary contact for families, clinicians, and external partners regarding scheduling, care coordination, and patient intakes, fostering strong relationships.
Maintain organized digital records, forms, and correspondence.
Support broader office operations and process improvement initiatives as the center expands, offering opportunities for professional development.

Qualifications:
Required:

Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
1–3 years of experience in a healthcare or behavioral health administrative setting, with a focus on pediatric populations.
Strong understanding of insurance verification, client intake workflows, and HIPAA compliance.
Proficiency with Google Workspace, scheduling, and billing software.
Highly organized, detail-oriented, and capable of managing multiple priorities.
Excellent interpersonal and written communication skills, with confidence in interacting with families and providers.
This role may involve occasional light physical activity, such as lifting or moving items up to 25 pounds (e.g., organizing files, walking clients through the building).

Preferred:

Familiarity with ABA therapy or behavioral health documentation requirements.
Experience with data reporting tools or CRM/EHR platforms.
Interest in quality improvement or operations management within a pediatric care environment, indicating a desire for continuous learning and development.

Schedule & Location:

This is a full-time, in-person role at the Biltmore clinic in Phoenix, AZ, Monday–Friday, 8:00 AM–5:00 PM.
The role offers a pay range of $18 - $30 per hour, commensurate with experience, and includes comprehensive benefits such as medical, dental, vision, PTO, paid holidays, 401(k) match, and professional development opportunities.

Career Opportunity:

This position is presented as an opportunity to be a vital part of a clinic dedicated to supporting children, families, and clinicians, emphasizing the impact of the role and the potential for meaningful contribution and professional growth within a values-driven team.

Apply Today!

This is more than just an admin job—it’s an opportunity to be the heartbeat of a clinic that supports children, families, and the clinicians who serve them.

Apply now to join a values-driven team committed to helping children thrive!

Job Type: Full-time

Pay: $18.00 - $30.00 per hour

Expected hours: No more than 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Healthcare Administration: 1 year (Preferred)

Ability to Commute:

Phoenix, AZ 85016 (Required)

Work Location: In person

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