About Lexicon

You know our work even if you don’t know our name. Sonos. Swiffer. Febreze. BlackBerry.

Impossible Foods. Microsoft Azure. Vercel. Windsurf. Google Antigravity. And so much more...

For more than 40 years, Lexicon Branding has helped create the names behind products and companies that define how the world lives, works, and communicates. With 4,000+ brand names launched across 23 countries, our track record in building billion-dollar brands is unmatched.

What makes Lexicon distinctive is the way we combine creativity with science. We’ve invested over $7M in proprietary research on how the brain processes sounds and words, creating an engineering layer that enhances and informs our creative work. A global network of 100+ linguists ensures every name is credible across cultures and languages, while our legal and testing teams ensure clients only see names with real strategic potential.

Today, AI is deeply integrated into our software and creative process—accelerating insights while preserving the rigor and human intuition that define our work.

Our clients include Google, P&G, Intel, Meta and the most ambitious startups emerging from Silicon Valley. When companies need a name that will define a category or launch a movement, they come to Lexicon.

Though our impact is global, Lexicon is intentionally lean: 11 full-time employees supported by 105 linguists worldwide. Privately held and profitable, we have never laid off a single employee in 43 years. Our reputation—and our growth—comes from results, trust, and long-term client relationships.

Culture & Values

Lexicon is built on curiosity, accountability, and high performance. We hold ourselves to extraordinary standards. We don’t complete tasks—we complete missions. Everyone contributes meaningfully; no passengers. Key values:

Go the extra mile.
Complete the mission. We deliver results that matter—not just clever ideas.
Clarity is power. We refine until the work is clear, compelling and unforgettable.
Curiosity rules. We ask the hard questions and push clients to think differently.

This is a founder-led environment with high expectations and high energy. Mediocrity has no place here. Ambitious people thrive here, and the reward is seeing your work echoed in products, headlines, and culture.

The Opportunity

Lexicon is at an inflection point. After decades defining the gold standard in naming, we’re expanding with AI-powered tools, developing Phase Change (our venture arm), and deepening partnerships across technology, healthcare, and consumer products.

Demand is high, our profile is rising, and we’re taking on some of the most exciting projects in the world. With 43 years of profitability and no layoffs, Lexicon offers stability rarely seen with creative firms.

As our Business Operations Manager, you’ll ensure that client engagements run with precision and impact, freeing leadership to focus on the high-value creative and strategic work that drives the business. You’ll represent Lexicon with instant credibility to senior executives while orchestrating the details that keep projects, people, and priorities moving forward.

What this role offers:

Work at the center of iconic brand creation alongside Lexicon's founder, David Placek.
Shape Lexicon’s next chapter through AI integration and Phase Change initiatives.
Be stretched, seen, and recognized. Ownership matters here.
Grow with the business through exposure to venture work, market strategy, and leadership pathways.

As Founder David Placek says, we’re looking for someone who sees the magic of what has been built and says: “I can contribute to this. I can make it better. And I can make myself better by being here.”

This is a rare chance to stand at the intersection of creativity, science, and entrepreneurship.

The Role

We are a firm of global impact with an entrepreneurial core. We’ve created world-shaping brands, yet operate with the agility of a small team where every contribution is visible.

This role is for someone who can navigate that duality—representing Lexicon with polish and confidence to senior executives while rolling up their sleeves in a high-standards environment. You bring results-driven focus, curiosity, and adaptability, handling both strategic oversight and detailed execution. You’re a change agent who takes initiative, identifies opportunities, and delivers measurable results.

Mission

Reporting to Founder & Creative Director David Placek and working closely with Kennedy Placek, you will act as the operational bridge between leadership vision and flawless execution.

You’ll ensure projects run with precision, communications are clear, and clients experience Lexicon’s work at its highest level. Your impact will create more space for strategic thinking, creative excellence, and organizational growth.

What You'll Do

Partner with Leadership: Manage priorities, prep, communication, and meeting flow so leadership can focus on high-value creative and strategic work.
Run Operations Smoothly: Lead internal meetings, set agendas, track commitments, and eliminate blockers. Ensure all client-facing materials meet Lexicon’s exacting standards.
Engage with Clients: Join meetings as a polished contributor. Make smart decisions, anticipate needs, and maintain client confidence.
Support Growth & Strategy: Advance strategic partnership efforts, explore new market opportunities, contribute to pricing and positioning, and support Phase Change initiatives.
Lead Client Delivery: Own project management from kickoff to delivery.
Drive Operational Excellence: Improve systems, tools, and workflows, including AI integration.
Raise Standards Across the Team: Coach colleagues and reinforce excellence as the baseline.

What Success Looks Like

6 Months: You manage client delivery with minimal oversight, anticipate needs, strengthen relationships, and help the firm move faster and more effectively.

12 Months: You are recognized as indispensable—improving operations, elevating performance, and shaping the firm’s next chapter through both execution and strategic insight.

Qualifications & Requirements

You thrive in fast-paced, high-performance environments where quality and speed both matter. You’ve delivered results on complex, high-visibility projects, built credibility with senior leaders, and driven meaningful outcomes end-to-end.

Background & Experience

Experience in business operations, project management, client delivery, or professional services.
Experience in agencies, startups, or founder-led firms where ambiguity is normal and expectations are high.
Proven initiative—you don’t wait for permission.
Strong ownership across timelines, deliverables, proposals, and communications.
Evidence of upward trajectory and high standards.

Core Competencies

Operational Excellence
Strategic Judgment
Ownership Mentality
Client Credibility
Communication Excellence
Technology Agility (Outlook, Teams, PowerPoint, HubSpot, AI tools, Lexicon Autogen)
Curiosity & Ambition
Attention to Detail & Quality

Cultural Alignment

Achievement-oriented, change-driven, high-EQ, collaborative, mission-driven, and entrepreneurial.

Compensations & Benefits

Competitive base salary + annual bonus
Comprehensive health, dental, and life insurance
Paid vacation, personal days, and sick leave
401(k) with company match and profit-sharing potential
Investment in education, memberships, and learning opportunities

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Business Operations Manager