About the Role

We are a growing, performance-driven organization looking for a capable, accountable professional to take ownership of a hybrid inside sales and operations support role.

This is not an entry-level position and not a “support-only” role. You will be trusted to manage revenue-related responsibilities, customer relationships, and core operational coordination with minimal supervision.

If you are someone who:

Likes clear goals and measurable outcomes
Is comfortable switching between sales conversations and operational detail
Enjoys being relied on rather than micromanaged

—you’ll thrive here.

Sales Responsibilities (Approx. 60%)

You will be responsible for converting inquiries into enrolled customers and maintaining strong client relationships.

Respond promptly to inbound inquiries (phone, email, walk-in, digital)
Qualify leads and understand customer needs
Present programs and services confidently and professionally
Prepare quotes, proposals, and contracts
Follow up consistently and close sales
Meet or exceed monthly and quarterly sales targets
Maintain accurate CRM records and pipeline tracking
Coordinate closely with operations to ensure seamless delivery
Handle objections and problem-solve in real time
Build long-term relationships that drive repeat business and referrals

You are expected to own your numbers, not wait to be chased.

Operations & Administrative Responsibilities (Approx. 40%)

You will act as a central operational support resource, working closely with operations leadership and senior management.

Coordinate corporate training events, instructor programs, and daily office operations
Schedule instructors, facilities, vehicles, calendars, contracts, and travel
Liaise with corporate clients, instructors, and students
Respond to program inquiries and support current and former clients
Prepare certificates, completion documents, and customer invoices
Maintain training calendars, SharePoint files, contact lists, and documentation
Serve as the in-office point of contact for visitors and incoming communications
Provide direct administrative support to the President & CEO
Support conferences, exhibits, and marketing communications as needed
Manage office administration, supplies, and organization
Step in where needed to keep operations running smoothly

This role requires strong prioritization and comfort juggling multiple responsibilities without dropping details.

Who This Role Is (and Isn’t) For

This role is for someone who:

Has already succeeded in a sales or customer-facing role
Is organized, proactive, and comfortable being accountable
Communicates confidently with corporate clients and senior leadership
Thinks in terms of solutions, not excuses

This role is NOT for someone who:

Needs constant direction or close supervision
Is early-career or looking for an entry-level position
Prefers narrow, repetitive tasks without ownership

Required Qualifications

Minimum 3 years’ experience in inside sales, account management, operations support, or similar
Proven experience managing customer inquiries and closing sales
Strong written and verbal communication skills
High attention to detail and excellent organizational ability
Comfortable managing multiple priorities and deadlines
Proficient with CRM systems, Microsoft Office, and shared document platforms
Reliable, self-motivated, and solution-oriented

Preferred

Experience in training, education, professional services, or B2B environments
Experience supporting operations leadership or executives

Compensation & Environment

$55,000 – $65,000 CAD base, depending on experience and demonstrated capability
Performance incentives tied to sales outcomes
Full-time, office-based role with fixed hours
Opportunity to grow in responsibility as the organization expands

Application Instructions (Important)

To apply, please submit:

Your resume
A short cover note explaining why you are a strong fit for a dual sales and operations role

Applications without a cover note will not be considered.

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Casual dress
On-site parking
Wellness program

Application question(s):

Sales Accountability - Describe a sales target or revenue goal you were responsible for. How did you track progress and follow up on leads?
Tools & Systems - What CRM or sales tracking systems have you used? Briefly explain how you managed follow-ups and pipeline activity.

Dual-Role Reality Check - This role requires balancing sales activity with operational and administrative responsibilities. Give an example of how you have successfully managed competing priorities.

Ownership Mindset - Tell us about a time you identified a problem in sales or operations and took initiative to solve it without being asked.
Motivation - What specifically attracts you to a hybrid sales + operations role rather than a single-focus position?

Work Location: In person

Canadian Pro Drivers Inc. Jobs

In-House Sales & Operations Support