📍 Location: Pune, India

🕒 Contract Type: Full-time, Permanent

✈️ Travel: Occasional, depending on business needs

📅 Start Date: ASAP

📊 Reports To: India Sales Manager

About Us

Metrologic DCS is a global software company specializing in industrial 3D metrology and quality intelligence. Part of the Sandvik Group, we provide technology‑agnostic solutions that help manufacturers measure, analyze, and manage quality data across their production processes.

Our software is used worldwide to improve product quality, optimize manufacturing performance, and support data‑driven decision‑making in complex industrial environments.

Position Summary

We are looking for a Technical Sales Operations Engineer to support our sales activities in India by ensuring efficient execution of the sales process and acting as a key operational link between Sales, Technical teams, and our global support functions.

The role focuses on supporting technical sales activities, managing RFQs and proposals, coordinating internal stakeholders, and ensuring reliable execution from opportunity qualification through order closure.

Working closely with Application Engineering, this position contributes to smooth sales execution while enabling technical teams to focus on their core expertise.

Key Responsibilities

1. Technical Sales Support (Pre‑Sales Framing)

Support customer requirement analysis and solution framing in coordination with Sales and Application Engineering
Provide technical sales support up to solution framing level (in collaboration with Application Engineers and the Local Technical Leader)
Participate in technical presentations and basic solution demonstrations when required
Ensure alignment between customer needs, proposed solutions, and internal capabilities

2. RFQ & Proposal Management

Analyse RFQs received via procurement platforms or direct sales channels
Coordinate internal contributors (Sales, Application Engineering, Finance, HQ teams)
Consolidate scope, pricing inputs, timelines, and proposal documentation
Prepare and secure high‑quality, compliant techno‑commercial proposals
Support pre‑sales activities including AMC proposals and structured follow‑ups

3. Sales Operations & Coordination

Support opportunity tracking, pipeline updates, and forecast preparation in CRM tools
Ensure proper documentation of sales activities (quotations, purchase orders, licenses, internal validation flows)
Act as an operational coordination point between Sales, Application Engineers, Sales Administration, Finance, and Customers
Support smooth handover from sales opportunity to order execution

4. Customer Interaction (Operational Scope)

Act as a contact point for customers regarding technical or commercial clarifications during the sales process (non‑negotiation scope)
Support onboarding coordination, license activation follow‑up, and operational handover to delivery/support teams
Contribute to trusted and professional customer relationships

5. Process & Continuous Improvement

Contribute to the standardization of RFQ, proposal, and sales execution processes
Support CRM adoption, data accuracy, and reporting quality
Identify inefficiencies and propose improvements to sales operations and coordination

Your Profile

Education & Experience

Bachelor’s or Master’s degree in Engineering, Industrial Technology, or a related field
Minimum 5 years of experience in technical sales support, sales operations, or pre‑sales roles in industrial or software environments
Proven experience managing RFQs, proposals, and structured sales processes

Technical & Professional Skills

Experience in metrology software/solution, CMMs, Laser scanners for manufacturing field
Deliver technical presentations, basic demos, and solution explanations to customers
Understand customer requirements and propose suitable inspection, metrology, or manufacturing solutions
Ability to coordinate multiple stakeholders in complex sales processes
Strong organizational, analytical, and documentation skills
Experience with CRM platforms (Salesforce, Microsoft Dynamics, or equivalent)
Fluent English (written and spoken)

Attributes

Structured and process‑oriented mindset
Strong sense of ownership and reliability
Business‑oriented but non‑commercial posture
Ability to work effectively in a cross‑functional and multicultural environment
Autonomy, rigor, and professionalism

Why Join Us?

Join a global market leader within the Sandvik Group
Play a key role in supporting business growth in a fast‑developing market
Work in a collaborative, international, and technology‑driven environment
Benefit from long‑term career development and evolution opportunities
Competitive salary and benefits package
Strong commitment to inclusion, diversity, and empowering women

Do You Recognize Yourself in This Ad?

Apply today and be part of our adventure. 📤

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IN - Technical Sales Operations Engineer (M/W)