About the company

My client is a fast-growing, technology-driven financial platform focused on helping businesses access flexible funding solutions. Their products are designed to remove friction from traditional financing and support companies in scaling effectively. The business has seen strong recent growth and is entering a key phase of expansion, with a focus on scaling its product offering and operational infrastructure. Backed by experienced investors, my client is continuing to build out its presence across multiple markets. The team is collaborative, high-performing, and internationally distributed, with a core hub in London.

About the role

My client is seeking a strategic, tech-savvy, and highly organised Business Operations & Automation Manager to lead and evolve core operational processes. This is a hybrid role combining operational leadership with company-wide automation and systems development. You will play a key role in bridging day-to-day execution with the evolution of internal systems and processes. This includes leading cross-functional initiatives, improving scalability, and driving automation across the organisation.

Key responsibilities

Operational oversight: Manage core operational workflows, ensuring accuracy, efficiency, and compliance.
Data and reporting: Oversee data processes and deliver high-quality reporting to senior stakeholders.
Cross-functional collaboration: Partner with teams across finance, product, and commercial functions to align operations with business priorities.
Process automation: Identify opportunities to streamline and automate manual processes.
Systems and tooling: Evaluate and implement tools (including low-code/no-code and AI solutions) to improve efficiency and data integrity.
Continuous improvement: Use data to identify inefficiencies and implement scalable process enhancements.

Requirements

5+ years’ experience in operations, including leadership responsibility.
Experience in financial services, fintech, or a similarly regulated or process-driven environment.
Strong interest in automation, systems, and process optimisation.
Advanced Excel skills and familiarity with data visualisation tools (e.g. Tableau, Power BI, Looker).
Strong analytical mindset with high attention to detail.
Experience improving processes and implementing operational systems.
Clear communication skills and ability to translate data into actionable insight.
Comfortable working in a fast-paced, evolving environment.

What’s on offer

Competitive salary and equity.
Hybrid working (London-based).
Strong career progression in a scaling business.
Professional development support.
Collaborative team environment and regular company events.

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Business Operations & Automation Manager