Location: Hybrid - Milton Keynes office/Homebased

The Role

As a Sales Operations Analyst you will be working closely with the rest of the Sales Operations team to provide the Rightmove sales and sales management teams with actionable and timely information on performance.

The information, interpretation, and recommendation you provide will form the basis for many of our sales decisions and identifying areas of opportunity and concern – you will become an expert on the sales units you look after and a trusted advisor to those teams.

This is a hybrid working role, with a minimum of two days in our Milton Keynes’ office on Tuesdays and Wednesdays. Occasional travel will also be required.

What you'll be doing

Providing timely and actionable reports/insights/recommendations to our sales teams to help drive and report on initiatives, growth opportunities, sales performance and commissions.
Design, build and maintain various dashboards using the Looker platform to provide live tracking of performance and surface key information to stakeholders of different levels.
Plan and maintain sales patches, proposing which customers should be looked after by which sales team and ensuring reports and correspondence are always sent from the correct account manager.
Work with the sales management teams to monitor capacity and customer volume growth to ensure sales patches are fit for purpose.
Work with the Enablement Managers to help design and model sales commission plans, and then calculate and distribute ongoing; help resolve any queries that arise.
Ensure the integrity of the data in our CRM (Sugar), encouraging and challenging the sales force to care about the CRM. Producing and amending BI reports for Sales managers and senior stakeholders.
Continuous evaluation of the sales process and identifying areas where we can help the sales force become more effective/efficient (Time, Revenue, Loss, Reports, Tools).
Continuous evaluation of our reports and processes, offering a proactive approach. When we look to make changes help us model out the changes and the potential outcomes to sense check decisions.

We’re looking for someone who

Is a creative problem solver, able to think of out of the box solutions to potential problems
Is proficient in manipulating and visualising big data in a clear and logical way to suit different end users equally
Has strong attention to detail and organisational skills
Has excellent written & verbal communication skills with ability to communicate complex information to various audiences clearly and succinctly
Easily grasps new tasks and concepts, prioritising accuracy and efficiency in delivering solutions
Builds strong relationships with different stakeholders from across different teams
Collaborates closely with wider team members to find new areas of opportunity
Is confident and capable in presenting to individuals and groups of stakeholders at different levels
Self-aware team player, open to receiving/providing honest feedback to peers
Ability to understand the wider business needs to help prioritise and focus effort in the right places

What you’ll bring to the role

Proven analytical skills, able to find actionable and relevant insights
Advanced SQL and Microsoft Excel skills
Ensure clarity and accessibility in project and process documentation
Familiarity with KPI/performance targeting, territory management and capacity planning
Manage multiple changing priorities and expectations with clarity and reasoning
Break down complex processes into simpler steps, identifying areas for improvement, and guide internal users on new processes
Familiarity with Looker, or other data analytics platforms
Experience with Sales CRM systems, such as Sugar CRM or Salesforce

About Rightmove

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

Be approachable and appreciate what others do
Make complex things as simple as possible
Build great teams, because Rightmove is people
Drive improvement, we can always be better
Share early, honestly and often

We believe in careers that open doors, and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!

If all this has caught your eye, you may well be a Rightmover in the making...

What we offer

People are the foundation of Rightmove - We’ll help you build a career on it.

Cash plan for dental, optical and physio treatments
Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan
27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes
Hybrid working pattern with 2 days in office
Contributory stakeholder pension
Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life
Competitive compensation package
Paid leave for maternity, paternity, adoption & fertility
Travel Loans, Bike to Work scheme, Rental Deposit Loan
Charitable contributions through Payroll Giving and donation matching
Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more

As an Equal Opportunity Employer, Rightmove will never discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

Ultimately, we care much more about the person you are, and how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can’t say ‘yes’ to all the above, but are smart, self-motivated and passionate about this role, then get in touch.

Rightmove Jobs

Sales Operations Analyst