Columbus Fury (Major League Volleyball)

Location: Columbus, Ohio (Hybrid)

Position Type: Full-Time

Compensation: Starting at $75,000 annually, commensurate with experience and qualifications

About the Columbus Fury

The Columbus Fury are a professional women's volleyball team competing in Major League Volleyball (MLV). As we prepare for the 2027 season, we are building a best-in-class organization focused on competitive excellence, fan experience, operational excellence, and sustainable growth.

We are seeking a Director of Business Operations to serve as a key member of our leadership team and help build the operational infrastructure necessary to support a growing professional sports franchise.

This role offers a unique opportunity to work directly with the President & General Manager and gain broad exposure across all aspects of professional sports business operations.

Position Summary

The Director of Business Operations serves as a key member of the Columbus Fury leadership team, responsible for coordinating organizational execution, improving internal processes, and supporting business operations across multiple departments.

Working closely with the President & General Manager, this role helps ensure the organization operates efficiently by managing projects, implementing systems, supporting administrative functions, and facilitating collaboration across ticketing, partnerships, marketing, finance, and game operations. The Director of Business Operations plays a critical role in building the infrastructure, accountability, and operational discipline necessary to support the continued growth of the franchise.

This position is ideal for a highly organized, solutions-oriented professional who enjoys building processes, managing complex projects, solving problems, and helping a growing organization achieve its goals. Success in this role requires strong communication skills, attention to detail, the ability to influence outcomes across departments, and a passion for working in a fast-paced team environment.

Key Responsibilities

Business Operations & Organizational Leadership

Coordinate day-to-day business operations across the organization
Develop and improve operational systems, workflows, and internal processes
Lead cross-department initiatives and strategic projects
Establish accountability measures, timelines, and reporting processes
Support organizational planning and execution
Identify opportunities to improve efficiency and effectiveness across departments

Financial Administration & Reporting

Assist with annual budgeting, forecasting, and financial planning
Monitor departmental spending and budget compliance
Coordinate with outsourced finance and business advisors
Develop reports, dashboards, and key performance metrics
Support executive and ownership reporting requirements

Department Coordination & Project Management

Coordinate cross-functional initiatives involving Ticketing, Corporate Partnerships, Marketing, and other business departments
Support department leaders by improving communication, project management, reporting, and operational execution
Help ensure organizational priorities are executed efficiently and on schedule
Manage special projects and organizational initiatives

Technology, CRM & Systems

Serve as the organization's internal owner of CRM and business systems
Support ticketing, sponsorship, marketing, and fan engagement platforms
Improve reporting capabilities and data management processes
Evaluate and implement technology solutions that improve efficiency

Human Resources & Administration

Support recruiting, onboarding, and employee administration
Assist with employee policies, procedures, and compliance requirements
Coordinate training and professional development initiatives
Help build and maintain a positive organizational culture

Event & Venue Operations

Support planning and execution of Columbus Fury home matches and events
Coordinate operational logistics with venue and vendor partners
Assist with premium hospitality and fan experience initiatives
Support community events, appearances, and special projects

Qualifications

Required

Bachelor's degree or equivalent combination of education and professional experience
5+ years of progressively responsible experience in business operations, administration, project management, sports business, event management, hospitality, or a related field
Exceptional organizational and project management skills
Strong written and verbal communication abilities
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft 365 and modern business software tools
Strong attention to detail and follow-through
Demonstrated ability to influence outcomes and coordinate projects across multiple stakeholders without direct supervisory authority
Demonstrated ability to work collaboratively across departments and stakeholder groups

Preferred

Master's degree in Sports Management, Business Administration (MBA), Higher Education Administration, Organizational Leadership, or a related field
Experience in professional sports, college athletics, entertainment, hospitality, or live events
Experience managing budgets and financial reporting
Familiarity with CRM platforms, ticketing systems, and business intelligence tools
Experience leading projects and coordinating cross-functional teams
Experience in a growing, entrepreneurial, or startup environment

What Success Looks Like

Within your first 12 months, you will:

Improve organizational processes and operational efficiency
Establish stronger reporting and accountability systems
Strengthen communication and collaboration across departments
Support successful execution of all Fury home matches and events
Help build the infrastructure necessary for long-term organizational growth
Become a trusted operational partner to the President & General Manager and department leaders

Why Join the Fury?

Opportunity to help shape the future of a growing professional sports franchise
Direct exposure to ownership and senior leadership
Significant opportunity for professional growth and advancement
Ability to make an immediate impact across the organization
Collaborative, entrepreneurial, and team-oriented work environment
Help grow professional women's volleyball in North America

The Columbus Fury are an equal opportunity employer and encourage applicants from all backgrounds and experiences to apply.

Columbus Fury Jobs

Director of Business Operations