About Aetrex:

Aetrex is a global leader in foot health and comfort, delivering premium orthotics, footwear, and cutting-edge foot scanning technology. Our mission is to help people stay comfortable, pain-free, and mobile through innovative, medically supported products and personalized experiences.

We are seeking a high-energy, highly organized, and detail-oriented Inside Sales Representative / Sales Operations Specialist to join our dynamic team. This role is ideal for someone with a passion for project management, enjoys working cross-functionally, and thrives in a fast-paced, collaborative environment. You’ll play a critical role in supporting the sales team, managing rollout projects, running outbound campaigns, and improving operational efficiency across departments.

Key Responsibilities

Follow up with existing customers to additional products, services, or upgrades and strengthen account relationships
Run outbound email campaigns to enhance revenue generation.
Create, analyze, and distribute reports on sales operations performance; identify trends and recommend areas for improvement.
Deploy weekly sales reports and performance dashboards to the Sales Team.
Partner with Sales Reps to fulfill account-specific requests and ensure timely support.
Coordinate with internal departments including Shipping & Receiving, Technology, and Customer Service to ensure seamless delivery and implementation of products and technology.
Manage the end-to-end process for Technology and Orthotics roll outs across accounts.
Serve as project manager for account launches and ongoing support initiatives.
Coordinate internal and external training programs including new product launches, webinars, and Aetrex Academy sessions.
Act as the liaison between customer service, technology, and logistics teams to ensure aligned schedules and successful execution of account-related tasks.
Maintain and track progress on key account deliverables including RTVs, software communications, and reporting needs.

Desired Skills and Experience

Bachelor’s degree required.
2–4 years of experience in sales operations, inside sales, or a related project management role.
Proficient in Microsoft Office, with strong Excel skills (pivot tables, VLOOKUPs, etc.).
Experience with Salesforce CRM required.
Comfortable working with marketing automation tools (e.g., HubSpot, Pardot, or similar).
Strong organizational and time management skills with a proven ability to manage multiple priorities.
Excellent written and verbal communication skills.
Working knowledge of ChatGPT or similar AI tools to improve productivity, generate content, summarize meetings, draft communications, and support campaign execution.
Self-starter with a team-first mentality and a commitment to continuous improvement.

Benefits:

Very competitive compensation and comprehensive benefits package.
Comprehensive benefits package including health insurance, dental/vision coverage, 20 PTO (Paid Time Off) days each calendar year, 401(k) with a Company Match, Early Friday Hours Year Round, Medical, Dental, and Vision Insurance, Flexible Spending Account, HRA and Short-term/Long-term disability insurance, Life Insurance, Volunteer Days, Onsite Gym, Weekly Yoga Class, monthly team building events, free EV charging stations, and more!
A career path and a growth opportunity with a global leader in comfort and wellness footwear and foot scanning technology.

www.aetrex.com

Company is an Equal Opportunity Employer.

Aetrex, Inc.

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