About CAST

CAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks. It’s becoming essential for faster modernization for cloud, raising the speed and efficiency of Software Engineering, better open-source risk control, and accurate technical due diligence. CAST operates globally with offices in North America, Europe, India, China. Visit www.castsoftware.com.

Job location : Bangalore

Brief about the Position:

Rigorous and well organized, the Sales Operation Assistant will operate and share operational best practices across the entire CAST organization. Position is in India, in our Bangalore office and supervised by our Sales Operations Manager.

Primary Job Responsibilities

Monitor the usage of our CRM tool to identify data quality issues and raise consistency issues.

Data quality: Responsible for the data quality and consistency of our engagement (CRM vs contract) by raising inconsistency issues and collecting missing information from our sales team.

Manage operations

CAST products provisioning when receiving new contracts, provisioning the products/module our customers should have access to.

Be in contact with the different internal stakeholders (marketing, sales, delivery, customer success) to ensure internal alignment.

CAST CRM administration:

create and update user profile permissions (newcomers/leavers/organization changes)

CAST CRM data clean-up: orchestrate data clean-up projects

Proactive toIdentify issues that may prevent applying our best practice.

Will work in close collaboration with our senior sales operations coordinator, the head of internal apps, leader of our processes, and will proactively suggest improvements.

Skillset and Qualification:

A minimum of 2 years of experience administering a CRM back-office system

Excellent organizational and multi-tasking skills

Ability to understand complex workflows with numerous players

Excellent presentation, communication, and writing skills

Ability to interact with all levels of an organization, located in our offices worldwide.

CAST

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