Job Summary:

Derflan is seeking a Sales Operations Program Manager (Individual Contributor – Consulting Role) to join our consulting team at Derflan, supporting a key client in the tech industry. This is a full-time consulting role, where you will be instrumental in optimizing lead management operations, refining CRM processes, and enhancing sales workflows. This position requires a hands-on, execution-driven professional who thrives in a lean, dynamic environment and enjoys rolling up their sleeves to get the work done. This is not a leadership or management role—it is an individual contributor position focused on execution.

Location:

Hybrid (Mostly Remote) – Some Onsite Collaboration as Needed

Engagement Duration:

12 Months (Chance of extension)

Company:

Derflan (Consulting Role Supporting a Key Client in Tech)

Years of Experience:

8-10+ years in Sales Operations, Revenue Operations, or Business Operations

Salary Range:

$140,000 - $180,000 annually (dependent on experience and client scope)

Key Responsibilities:

Sales Operations & Revenue Optimization:

Act as the primary Derflan consultant, responsible for lead management operations, CRM governance, and sales process execution.
Work directly with the client’s teams to streamline lead flow processes, sales forecasting, and pipeline management.
Execute hands-on sales operations tasks, including data analysis, reporting, and CRM updates.
Ensure a seamless connection between marketing and sales by optimizing lead-to-opportunity workflows.

CRM & Data-Driven Decision-Making:

Own and manage the client’s Salesforce lead structure, data hygiene, and automation processes.
Build reports and dashboards to track lead performance, pipeline velocity, and sales trends.
Work cross-functionally with sales, marketing, and finance teams to deliver strategic insights and recommendations.

Strategic Process Design & Execution (IC Role – Hands-On Work Required):

Develop and execute scalable lead management processes, ensuring efficiency and data integrity.
Set up CRM workflows, data governance models, and reporting frameworks.
Implement best practices for sales forecasting, account planning, and pipeline optimization.
NOT a leadership or people-management role—this position requires someone who thrives in hands-on execution.

Cross-Functional Collaboration & Consulting:

Work closely with the client’s revenue operations teams to align lead management and CRM operations with business goals.
Provide clear, data-driven recommendations to improve sales funnel efficiency and lead conversion.
Support senior stakeholders without a managerial component—this role is all about execution and strategy.

Top Hard Skills Required + Years of Experience:

Sales & Revenue Operations – 8-10+ years of experience optimizing sales processes, lead management, and CRM strategy.
Salesforce CRM Management – Hands-on expertise in Salesforce administration, lead tracking, and automation.
Sales Analytics & Forecasting – Strong data analysis skills to track KPIs, optimize sales pipeline, and forecast revenue trends.

Preferred Qualifications:

Experience working in B2B SaaS or Enterprise Technology environments.
Strong background in sales forecasting, GTM planning, and lead-to-revenue optimization.
Experience working in a consulting environment or supporting clients in an advisory capacity.
High attention to detail, ability to thrive in ambiguity, and strong execution mindset.

Why Work with Us?

Consulting Role: Work as a Derflan consultant supporting a major technology client.
Impactful Work: Lead and execute high-impact sales operations and revenue optimization projects.
Hands-On Execution: This is an individual contributor (IC) role, ideal for someone who enjoys doing the work rather than managing others.
Professional Growth: Gain access to professional development resources and work on critical projects with top tech companies.

About Derflan:

Derflan is a boutique consulting firm specializing in high-tech clients such as Microsoft, Accenture, Citrix, and Google. We focus on delivering measurable results, ensuring operational efficiency, and driving business success.

Benefits at Derflan:

For those working at least 30 hours per week, benefits include:

Two weeks of paid vacation
Ten federal holidays annually
Comprehensive healthcare, vision, and dental plans
401k with match
Home office expense reimbursement up to $100 per month

Derflan, Inc.

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