GEP Worldwide is a global market leader in unified Procurement & Supply Chain solutions. With 25 years of experience, we serve 550+ global customers in 110 countries with 6000+ employees in 27 offices across Europe, Asia, Africa, and the Americas.

We are seeking a Manager with a minimum of 8 years of experience to lead and optimize our SDR & Marketing Operations function. This role is responsible for driving operational excellence, managing cross-functional teams, and ensuring the success of Sales, SDR and Demand Generation strategies.

Manager: SDR & Marketing Operations

Location: Navi Mumbai | Full-time (Hybrid)

Work Timing: 2 - 11 pm (Transportation provided)

Key Responsibilities:

Sales & SDR Operations – Manage Sales & SDR processes and ensure data-driven decision-making through Salesforce, Outreach and Power BI visualizations. Own Sales & SDR team alignments & routing.
Automation – Focus on automating Sales, SDR and Marketing processes, lead management, and campaign execution.
Demand Generation Operations – Execute strategies to increase inbound and outbound efficiency.
MarTech – Own tools like Outreach and have a good understanding of its integration with Salesforce and other associated tools for streamlined operations.
Salesforce Reporting – Generate insights through detailed dashboards and performance analytics.
Outreach Campaigns & Reporting – Oversee campaign requests, get campaigns created and executed in time with real-time reporting.
Team Management – Lead, mentor, and develop a high-performing sales and marketing operations team.
Maintain Data Hygiene – Collaborate with various teams and ensure that data hygiene is maintained in our CRM, tools and repositories like Salesforce, Outreach, PowerBI etc.

Skills & Experience:

8+ years of experience in Sales, SDR & Marketing operations, CRM management, and Demand Generation with tools like Outreach, Salesforce, Pardot etc.
Strong leadership skills with a proven track record in people management and performance growth.
Ability to collaborate with Sales, SDR, Marketing and Leadership teams to drive operational efficiency.
Data-driven and Entrepreneurial mindset with expertise in reporting, analytics, and automation tools.
Hands on experience of tools like Bearworks, Zoominfo, Avention, Insideview etc. is a plus

We are here for you:

Having the opportunity to work with a diverse and global team made up of outstanding professionals who are experts in their fields is a rewarding experience
Excellent opportunities for career development and training
Our employees are known for their service excellence, positive attitude, enthusiasm, teamwork, continuous learning, and accountability
The possibilities are endless when you work at GEP Worldwide. You are now sitting in a position where you are welcoming ideas and the possibility of growth, being recognized for your unique contributions, developing a strong sense of purpose, and being complemented with a fun, flexible, and inclusive working environment - apply now if this sounds like a company you belong to.

GEP Worldwide

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