About the Role

A fast-growing, members-only home swapping network is revolutionizing travel by enabling people to exchange their primary residences with trusted peers. This innovative platform allows both renters and homeowners to explore new destinations without the high costs of traditional travel — powered by a strong community built on trust. Founded by experienced leaders who have scaled multi-billion-dollar products in the proptech and tech sectors, this company is backed by top-tier investors and is on a mission to create a true sharing economy. We are seeking a Business Operations Associate Manager to help scale systems, processes, and insights that directly impact member experiences. This high-impact role requires a mix of analytical rigor, operational problem-solving, and cross-functional collaboration to ensure the company scales with excellence.

Responsibilities

Design and implement repeatable internal processes to solve complex operational challenges
Conduct operational audits and efficiency reviews to identify improvement opportunities
Lead analytics projects that uncover actionable insights across the business
Build dashboards and self-serve data tools to track KPIs and guide decision-making
Collaborate with Product and Operations teams to scope, prioritize, and execute initiatives
Create playbooks and frameworks to standardize and scale best practices
Provide leadership with data-driven recommendations that inform company strategy
Take ownership of evolving high-impact projects as company needs change

Qualifications

5–8 years in business operations, strategy, analytics, or similar fields
Strong analytical abilities and SQL fluency (live SQL exercise required)
Proven ability to solve ambiguous business problems with structure and data
Excellent communication skills for translating complex topics into clear insights
Comfort operating cross-functionally in a fast-paced, evolving environment
Ability to move quickly from insight to execution
Strong judgment on when to seek guidance and when to act independently

Benefits

Competitive salary and equity packages
Comprehensive health benefits
Flexible vacation policy
$4,000 annual travel stipend for use at company homes
Unlimited credits to stay at network homes during employment
Remote-flexible work environment with opportunities to work from HQ
Regular offsites for in-person collaboration
Supportive, inclusive, and high-performance team culture
A “championship” environment focused on growth, feedback, and continual development

Job Type: Full-time

Pay: $50,942.69 - $61,350.33 per year

Work Location: Remote

Jack

New Jobs

Business Operations Associate Manager