Company Overview: Kapture is a leading Software as a Service (SaaS) company, dedicated to providing cutting-edge CX Support and Service solutions to some of the leading businesses in Retail, Ecom, Travel and BFSI verticals in India, Middle East, South East Asia and US. With a commitment to innovation and excellence, we empower businesses to build the gold standard of Customer Experience function.

Position Overview: As the Chief of Staff, you will play a pivotal role in the Office of the CRO, contributing to strategic initiatives, fostering operational excellence, and running point on critical cross functional and multi geography projects. This role demands a leader with the ability to navigate complex landscape, inspire teams, collaborate deeply and drive impactful change across geographically dispersed Partnership with the CRO:

Cultivate a strong working relationship with the CRO, acting as a trusted advisor and strategic partner. Provide insights and recommendations to shape the strategic direction of the revenue organization.

Operational Excellence

Drive operational efficiency by optimizing processes and implementing best practices within the revenue organization.
Oversee and run point on key projects end-to-end, ensuring successful execution and delivery.

Project Management

Manage and lead critical projects on behalf of the CRO by fostering collaboration among cross-functional and cross-geo teams

Regional Coordination

Serve as a central point of contact for regional revenue leaders, facilitating seamless communication and coordination.

Data Analysis And Reporting

Conduct rigorous data analysis to inform decision-making and track key performance indicators and Prepare comprehensive reports and presentations to communicate Education: Bachelor's degree in Business, Management, or a related field. MBA is highly desirable.
Experience: Minimum of 5 years in a senior executive support or operations role within a global SaaS or technology Strong project management and organizational skills.
Exceptional problem-solving ability and first principles thinking.
Outstanding communication and interpersonal skills.
Proven experience working effectively across diverse cultures and time zones.
Seeking individuals who bring a playful

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Kapture CX

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Kapture CX - Chief Of Staff - Chief Revenue Officer Office