Company Overview:

WHO WE ARE

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.

Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.

We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, and Asia.

Job Description:

WHAT YOU WILL BE DOING

The Sales Operations Manager is a first line manager position that oversees the day-to-day activities related to supporting the Lennox Commercial Sales organization. This role is accountable for ensuring Sales Ops resources successfully execute tactical Sales initiatives including business analytics, account planning, territory design, and sales incentive compensation and quota management. This role will report to the Director of Revenue Operations and own a team of analysts.

Key Responsibilities

Collaborate with Director of Revenue Operations to gather feedback from Sales and Marketing to understand how Sales Operations can best support Commercial strategy
Lead team of analysts to support the ongoing activities required to enhance the efficiency and productivity of the Lennox Commercial Sales team
Establish and formalize processes and timelines by which to complete various Sales Operations activities
Lead analysts in developing strategy for customer segmentation and account prioritization, collaborating with Sales team as needed
Design roles and rules of engagement that best support customer segmentation and Lennox Commercial Strategy
Oversee development of dashboards and reports of business metrics and analytics and provide actionable insights
Establish methodology and schedule to reassess territories and quotas allocation as well as account transitions
Supervise the design of sales incentive compensation plans
Inform the strategy and cadence to model revenue forecasts to support annual business planning
Ensure resources are effectively performing across initiatives through proactive coaching and training
Identify process gaps and improvement opportunities to better support Lennox Commercial go-to-market strategy

Qualifications:

WHAT WE ARE LOOKING FOR

Professional Experience:

Minimum 5+ years of professional experience
3+ years of sales or sales consulting experience
3+ years working in sales/revenue operations, ideally as a team leader / manager

Education:

Bachelor's degree (Business or Sales/Marketing)
MBA Preferred

Technical Skills:

Experience with CRM tools
Experience with tools leveraged by Lennox team a plus (C4C, Qlik, SAP, FPX, etc.)
Experience with account planning and territory software a plus

Communication:

Advanced verbal and written communication skills
Advanced presentation skills

WHAT WE OFFER

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Lennox offers employees a variety of flexible work options, as outlined in Lennox’s FlexWork guidelines, including the potential opportunity for remote work for select positions. This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.

In Addition, You Will Receive a

Competitive base salary
Annual Bonus based on company performance
Excellent medical plans designed to support healthy lifestyles
Mental and financial health programs
Outstanding 401k with company match
Employee stock purchase program
Community involvement opportunities
Robust employee assistance program
And much, much more!

The Compensation range for this position is approximately $98,400 to $129,150 and will be based on the candidate's qualification, experience and education.

WE VALUE DIVERSITY

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

Lennox International

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