Why Native Shoes?

It seems the heavier the world gets, the more it needs lightness. At Native Shoes, we’ve made lightness our life’s work with our purpose: to make it easy for all to live lightly.

To achieve this, our team is an embodiment of our values:

Design: We consider aesthetics and functionality in all we do.

Possibility: We explore and achieve higher dreams by leaving constraints at the door.

Integrity: We do what we say we do.

Accountability: We take personal responsibility for our actions.

Love: Leading with kindness, we love those around us enough to have truthful conversations.

Light: Above all else, we choose to live lightly.

Plus, other great perks!

Generous annual vacation entitlement

Annual paid volunteerism days

Company bonus program

Extended health and dental benefits plus a health/lifestyle spending account

Annual paid sick and personal days

Robust continuous development program to strengthen both personal and leadership skills

and free shoes!

Native Shoes strives to embody each of these words in all aspects of our brand. We engage in a fast paced, ever-evolving working environment with plenty of room for innovative thinking — encouraging honesty and challenge in a comfortable workplace. If any of the above words resonate with you, this is the place to be.

Native Shoes is a hybrid organization with a primarily remote team with the option to work from the office in Vancouver, when needed. This job will require the ability to work from home.

Who is Native Shoes looking for?

We are looking for a Sales Operations Manager to join our team. We are seeking a collaborative, innovative, service oriented individual to join our talented team. Reporting to the Senior Manager, Planning and Operations, you are going to be instrumental in building and managing a scalable Wholesale Sales Operations organization. The Sales Operations Manager facilitates cross-functional communication, works collaboratively with all areas of the business, is passionate about process optimization and is skilled at data analysis and reporting. If you are excited to balance your leadership & people skills along with your analytical and process optimization skills in a fast paced and ever evolving company, then this is the role for you.

Why should you apply?

By joining the Operations Team, you are an integral part of an exciting, dynamic team where there is significant opportunity for growth & development. You will play a pivotal role in executing our 5-year strategy and will lay the foundation for scalable growth.

Responsibilities:

This role has 3 direct reports. They are responsible for managing daily wholesale operations including but not limited to order management, sales communication, shipping & sales forecasting & reporting, process optimization.

Lead Wholesale Sales Operations, providing exceptional customer service to Wholesale Partners.

Ensure orderbook accuracy.

Create & maintain sales & shipping forecasts & reporting.

Lead, motivate, and support GTM Sales Operations Team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution.

Partner with cross-functional teams to improve proprietary tools & systems.

Increase the efficiency of existing processes & procedures to enhance the company’s internal capabilities.

Contribute operations information and recommendations to strategic plans and reviews.

Qualifications:

The ideal candidate would have a blend of leadership, analytical and communication skills. They understand the need to work collaboratively and are motivated by change and growth.

Bachelor’s degree in Business or related field/equivalency

5+ years related experience with Wholesale Order Management &/or Strategic Sales Operations Role.

Strong working knowledge of EDI with an ability to onboard new customers, troubleshoot issues, and to work cross functionally with our IT team and the EDI provider.

Strong working knowledge of Wholesale Business with understanding of cross functional departments including Logistics, Sales, Planning & Finance.

Advanced skills in Microsoft Excel combined with strong analytical skills, with the ability to build reporting tools, create and manage forecasts for multiple areas of the business.

Experience leading others in a management or mentorship capacity.

Proven ability to lead self & others with curiosity, compassion & drive.

Solution oriented and comfortable working within an evolving, often ambiguous work environment.

Native Shoes

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