Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. To date, more than 4,000 Fortune 500, Fortune Global 100, midmarket, public sector and other organizations from a broad range of industries have relied on Rimini Street as their trusted application enterprise software products and services provider.

The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.

We actively seek a Revenue Operations Business Partner resident in our India location.

Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.

With a constant focus on process improvement, sales execution and operational efficiencies, specific areas of responsibility include:

Able to constructively support Pipeline Reviews and Forecast Calls
Sales Tools and Best Practices
Sales Analytics and Reporting
Training and Onboarding of new employees
Territory Planning and Management
Some Compensation Plans and Administration

As a part of the Sales Operations Management Team, you will be involved in all business operations issues, strategies, planning and reporting relating to the Sales organization including budgets, go to market strategy and implementation, sales compensation plan modeling and administration, and territory management.

Must be able to run a pipeline review and get behind the scenes on the Weekly Forecast Calls

Essential Duties And Responsibilities

Responsible for providing general revenue operations support (SME/Helpdesk)
Drive successful deployment and adoption of our CRM tools (Salesforce.com and Clari) for the Sales organization, ensures data accuracy and completeness, and work with CRM administrators to enhance and optimize CRM utilization
Analyze sales data and key performance metrics, including pipelines, forecast, wins/losses, attainment, and generate reports and presentations for sales and other external organizations
Providing models and organizing statistical studies for the Sales/Marketing/Client Success Departments and ad hoc business reporting
Develop and manage sales territories and sales coverage model ensuring alignment with business plan and maximizes sales effectiveness
Supports Sr. Revenue Operations Director, Americas region with other operational tasks and projects as needed

Qualifications/Skills/Experience

Additional Duties and Responsibilities

Other job-related duties and responsibilities may be assigned from time to time.

Education

Bachelor’s degree from an accredited university or college.

Location

Remote India

Timing

Must work in US Hours

Experience

Minimum 10+ years of demonstrate sales / revenue operations experience in the Software & Technology services industry
Detailed understanding of sales processes, sales reporting, sales force automation, territory planning and management, and incentive compensation required
Excellent English speaking and writing skills
High degree of sensitivity to the cultural diversity of English speaking and non-English speaking regions
Track record of scaling business growing rapidly from $100M USD to $250M+ USD
Deep experience leading Revenue Operations & Utilizing CRM / Salesforce and BI Intelligence Tools

Skills

Start-up and rapidly expanding sales organization experience strongly preferred
Self-confident with ability to work with and influence senior management
Very strong work ethic and team player with a positive “do what it takes” attitude
Deep understanding and hands-on skills working with Salesforce.com (SFDC CRM Application) & Clari
Strong aptitude for utilizing Business Intelligence tools
Strong problem solving, organizational and collaboration skills

Desired Qualifications

Outstanding analytical skills
Excellent written, oral and presentation skills
Strong proficiency in MS Office products with particularly strong Excel and PowerPoint capabilities
Spanish and/or Portuguese is a plus

Company Description

Rimini Street is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. According to Gartner, the third-party support market will grow to $1.05 billion by 2023, a 200% increase. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $5 billion in total maintenance costs since its inception.

We’re building something special at Rimini Street. A company where people care about each other and trust each other to do the right thing. A company where highly intelligent and talented people come together to do challenging and meaningful work that makes a real difference to our clients, ending each day with a sense of achievement and balance in their lives.

Be Treated Like the Best

Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success
Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
All Rimini Street professionals are encouraged to grow and learn new skills

Accelerating Company Growth

Trading on Nasdaq under ticker symbol RMNI since October 2017
A dded to the US Russell 2000® Index in 2018
Over 4,000 clients, to date including 100 of the Fortune 500 and Global 100
Annual 2021 financial results of $326.8 million, up 16.3% year over year
Fiscal year operating cash flow of $42.1 million, up 107% year over year
Announced the new patent pending Rimini Street Artificial Intelligence Support Applications, a result of the Company’s continued investment in optimizing support processes and ensuring global service delivery outcomes at scale. Using the AI Applications, Rimini Street has been able to deliver a better client experience and reduce software issue resolution times by 23%.
Celebrated the 15 th anniversary of the Company’s founding in 2005 to redefine the enterprise software support market and bring choice and value to software licensees around the world.

Recent Industry Recognition

Received 33 awards in 2020, including 15 awards for excellence in customer service from awards companies such as the International Stevie Awards, the American Stevie Awards, and the Stevie Awards for Sales & Customer Service
Honored with four Gold awards for Company of the Year in 2020.
The Rimini Street Foundation recognized with two awards in 2020 for Corporate Social Responsibility Program of the Year

In addition, in 2020 the Company supported more than 120 charities around the world through the Rimini Street Foundation, providing financial contributions, volunteer hours and in-kind donations including personal protective equipment to healthcare workers, senior centers, food banks and youth organizations globally. The Foundation also extended its charitable work in 2020 to Hong Kong, Malaysia, Mozambique, Sweden and the UAE.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

Rimini Street

New Jobs

Revenue Operations, Business Partner