We’re working with a fast-growing, product-led SaaS business that’s scaling rapidly across global markets.

With a strong customer base and an ambitious growth trajectory, the company is investing heavily in its go-to-market function and data capabilities. This is a great opportunity to join a business where you’ll have real ownership, visibility, and impact on commercial performance.

The Role

We’re looking for a commercially minded and detail-oriented Revenue Operations Manager to play a key role in driving data accuracy, insight, and performance across the revenue function.

This position sits at the centre of go-to-market operations, working closely with senior leadership and cross-functional teams to support strategic decision-making.

You’ll also take ownership of the CRM platform, ensuring it enables efficient, scalable processes across the full revenue lifecycle.

Key Responsibilities

Own the accuracy and integrity of revenue data
Build and maintain real-time dashboards and reporting
Deliver regular insights and recommendations to senior stakeholders
Analyse pipeline performance, conversion rates, churn, and growth trends
Identify risks and opportunities across the revenue funnel
Support forecasting and scenario modelling
Collaborate with Finance to align CRM and financial reporting
Conduct ad hoc analysis to support business decisions
Act as system owner for the CRM platform
Maintain data hygiene, governance, and user permissions
Optimise pipelines, lifecycle stages, and automation workflows
Ensure consistent use of data and reporting standards
Drive continuous CRM improvements and enhancements
Provide training and support to internal teams
Partner with Sales to improve pipeline visibility and forecasting
Support Marketing with attribution and campaign performance insights
Work with Customer teams on renewals, expansion, and retention metrics
Collaborate with Finance to improve processes and scalability
Contribute to strategic planning with data-driven insights

What We’re Looking For

2–4+ years in Revenue Operations, Sales Ops, or Business Analytics within a SaaS environment
Strong experience managing and optimising a CRM system (HubSpot)
Proven ability to work cross-functionally with Sales, Marketing, Finance, and Customer teams
Solid understanding of SaaS metrics (ARR, NRR, churn, etc.)
Strong analytical mindset with the ability to translate data into actionable insights
Advanced Excel / Google Sheets skills
Experience building dashboards and reports (CRM or BI tools)
Process-driven with strong documentation skills

For more information, apply now!

Ronald James Group

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