We’re working with a fast-growing, product-led SaaS business that’s scaling rapidly across global markets.
With a strong customer base and an ambitious growth trajectory, the company is investing heavily in its go-to-market function and data capabilities. This is a great opportunity to join a business where you’ll have real ownership, visibility, and impact on commercial performance.
The Role
We’re looking for a commercially minded and detail-oriented Revenue Operations Manager to play a key role in driving data accuracy, insight, and performance across the revenue function.
This position sits at the centre of go-to-market operations, working closely with senior leadership and cross-functional teams to support strategic decision-making.
You’ll also take ownership of the CRM platform, ensuring it enables efficient, scalable processes across the full revenue lifecycle.
Key Responsibilities
- Own the accuracy and integrity of revenue data
- Build and maintain real-time dashboards and reporting
- Deliver regular insights and recommendations to senior stakeholders
- Analyse pipeline performance, conversion rates, churn, and growth trends
- Identify risks and opportunities across the revenue funnel
- Support forecasting and scenario modelling
- Collaborate with Finance to align CRM and financial reporting
- Conduct ad hoc analysis to support business decisions
- Act as system owner for the CRM platform
- Maintain data hygiene, governance, and user permissions
- Optimise pipelines, lifecycle stages, and automation workflows
- Ensure consistent use of data and reporting standards
- Drive continuous CRM improvements and enhancements
- Provide training and support to internal teams
- Partner with Sales to improve pipeline visibility and forecasting
- Support Marketing with attribution and campaign performance insights
- Work with Customer teams on renewals, expansion, and retention metrics
- Collaborate with Finance to improve processes and scalability
- Contribute to strategic planning with data-driven insights
What We’re Looking For
- 2–4+ years in Revenue Operations, Sales Ops, or Business Analytics within a SaaS environment
- Strong experience managing and optimising a CRM system (HubSpot)
- Proven ability to work cross-functionally with Sales, Marketing, Finance, and Customer teams
- Solid understanding of SaaS metrics (ARR, NRR, churn, etc.)
- Strong analytical mindset with the ability to translate data into actionable insights
- Advanced Excel / Google Sheets skills
- Experience building dashboards and reports (CRM or BI tools)
- Process-driven with strong documentation skills
For more information, apply now!
