Expand your career with Creative Learning Systems (CLS) and help ensure that today’s students will be tomorrow’s leaders, prepared and ready to solve the complex challenges in our ever-changing world. With our SmartLab Learning products, CLS partners with the most innovative school leaders nationwide to provide personalized, project-based learning experiences and environments that increase a student’s capacity through engaged, active, and social problem-solving.

The CLS Operations team is looking for a Manager of Sales Operations. This strategic-minded manager will be responsible for the systems and processes that move a SmartLab from conception to execution. This role will also lead the Sales Operations team in ensuring a scalable, error-free order proposal and pricing.

Responsibilities

Provide support in the creation of customer proposals, product configuration and SmartLab pricing.
Provide strategic direction as a stakeholder on the team responsible for transitioning Creative Learning Systems to a new ERP system, specifically in a new quote-cash module for presales activities.
Collaborate with the Finance, Purchasing, Implementation, and Warehouse teams to ensure continuous improvement and the highest levels of customer satisfaction.
Recruit, hire, and train new team members as needed.
Provide the Sales Operations team with performance management, professional growth opportunities and ongoing feedback to ensure their individual success.
Support advances in the company’s use of SalesForce and data organization from pre- through post-sale.
Assist with product documentation and customer questions regarding items available for catalog purchases.
Work with the Sales team to develop a scalable, efficient pricing and proposal process for our customers.
Maintain the internal product configuration tool used to generate pricing, deliverables and other lab-specific documents.
Perform other related duties as assigned.

Requirements

Bachelor’s degree in a related field.
Previous experience working in K12 Education or EdTech strongly preferred.
Ability to work independently and to manage multiple tasks and deadlines.
Excellent communication and collaboration skills.
Strong analytical and problem-solving skills.
Strong Microsoft Excel experience.
Proven experience working with cross-functional teams to identify and evaluate educational products for use in schools.
Demonstrated leadership, coaching and mentoring experience.
Five or more years in progressive experience within an operations function.

Benefits

Strong connection to the purpose of your work, knowing you’re helping teachers and students grow
Working with delightful people at a flourishing company
Full benefits package
Company pays 3% of salary into 401k (regardless of employee contribution amount)
Competitive salary

SmartLab

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Manager of Sales Operations