Description:

Due to our continued growth, SPS Commerce is adding an Associate Sales Operations Analyst (Deal Desk) to our Sales Operations team. In this role, you'll be responsible for supporting the Sales team focused on contract creation for some of SPS’ most strategic prospects and customers.

Does this sound like you?

You're business minded and have an interest in sales, but you prefer to work behind the scenes supporting the sales team.
You have strong communications skills and take pride in your ability to build relationships and work collaboratively.
You're eager to learn and build your career.

Why SPS?

We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers and logistics partners to work better together with our people, our process and our tech products. We have the world’s largest retail network, and we don’t just lead the industry, we are the industry.

At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don’t just grow here, they’re made here.

Day to Day

Approximately 40% of the work is quickly responding to contract requests from Account Executives, researching, and accurately capturing the terms of the sale; 60% of the work is reviewing standard contract terms and directed toward resolving contract issues with non-standard features. Specific responsibilities include:

Support Sales teams in contract creation: highly collaborative partnering with Account Executives and Sales Leaders to create accurate contracts for new and additional purchases; manage day-to-day contract drafting - standard and custom, including research and clarification of deal details; partner with Account Executives and Sales Leaders to understand close plans and timelines
Advise and partner with Account Executives and Sales Leaders on non-standard deal structure and required approvals
Finalize custom contract requests, ensuring proper approvals are on file and records are updated for reporting and management
Manage deal and request flow in alignment with priorities communicated by direct leadership
Review contracts to ensure sales are accurately recorded in the system of record (Salesforce.com) in a timely manner
Ensure compliance with published Sales and business approval policies and procedures
Identify potential training issues and coordinate with internal teams to develop and deliver training and sales enablement tools
Support and advise the Sales teams globally to address general business and/or system (Salesforce.com and CPQ) questions or issues, as well as contractual options and terms; use judgment to escalate issues
Collaboratively work within team and cross-functionally
Cultivate a culture that grows together and aligns with SPS Values
Document key findings, progress, and insights in Salesforce.com

Required Skills

Bachelor’s degree or combination of equivalent education and relevant experience
Proven competence with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook)
Clear, concise, and confident communicator (verbal, non-verbal, written)
Aptitude to learn data analysis and sales processes
Proven skills performing thorough, quantitative, or qualitative analysis using applicable
technology tools
Self-motivated with the ability to prioritize and work in a dynamic, fast-paced environment

Preferred Experience

Contract drafting experience
Salesforce and Salesforce CPQ (quoting system) experience
Proven expertise with Microsoft Office (e.g., Word, Excel, PowerPoint, Outlook)
Proven process improvement skills to continually streamline and improve practices, including tools, templates, and processes to support an efficient and effective contract process

SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

*EOE including disability/ veteran*

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