Vee International is a Vertically Integrated Manufacturer in the sexual wellness category. An established brand since 2007 our products are internationally distributed. Most of our business is B2B with a small but growing D2C component. Our main office is located in Garden City.

About You

You thrive in a fast paced high volume company
You are not only operationally minded but entrepreneurial as well
You are process driven but have the critical thinking skills to make quick and sound decisions
You excel at creating and improving on processes, SOPs, workflows
You have a strong sense of urgency
You have strong customer service experience and mindset
You are positive
You are a LEADER that thrives under pressure
Coach, Mentor, Problem Solver
Deep Experience with - Netsuite, Zendesk

What You Will Own

Lead And Develop Customer Service / Sales Operations Team
Coordinate With Sales, Finance, Warehouse, Marketing, Digital Ops, Ecommerce Management
Work towards Automations and the incorporation of Ai in our workflows.
Ensure Orders Are Being Correctly and Rapidly Processed
Coordinate With Finance On A/R
Coordinate With Digital Ops and Ecommerce To Continuously Improve Customer Service, Netsuite ERP, Warranty
Participate In S&OP Meetings And Execute As Planned
Participate In Leadership Training
Most Importantly - You Are A Skilled Process Writer And Will Religiously And Continuously Improve And Document The Processes
Troubleshoot / Problem Solve / Continuously Improve All Of The Above

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Experience:

sales operations leadership: 5 years (Required)
CRM software: 3 years (Required)
ERP systems: 5 years (Required)
B2B sales: 3 years (Required)
Customer service: 6 years (Required)
sales operations: 6 years (Required)
Leadership: 3 years (Required)
NetSuite: 2 years (Required)

Work Location: In person

Vee International inc.

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