About the Role:

We are looking for a Business Operations Executive to manage and oversee company-wide operations, including project tracking, financial processes, HR activities, learning programs, and internal systems. This role will require strong organizational skills, proactive problem-solving, and the ability to work independently. You will work closely with leadership to ensure smooth business operations and efficient execution of tasks.

Key Responsibilities

1. Project & Resource Management

Monitor weekly project reports and provide a consolidated list of action-required items.
Track resource utilization, update availability, and ensure optimal team allocation.
Follow up with team members on time log updates and leave records.

2. Finance & Invoicing Oversight

Ensure timely invoice generation and submission for all projects.
Track invoice statuses, follow up on payments, and escalate delays when needed.

3. Learning & Certification Management

Oversee company-wide learning initiatives, track training progress, and encourage upskilling.
Manage certification activities and support employees in completing relevant courses.

4. Employee Engagement & Performance Tracking

Coordinate monthly award programs and employee recognition initiatives.
Oversee CSAT (Customer Satisfaction) surveys and compile reports for review.

5. Internal Operations & Systems Management

Manage internal systems and platforms, ensuring smooth handling of requirements, issue tracking, and deployments.

6. Event & Travel Planning

Plan company events, conferences, and meetups, managing logistics and schedules.
Coordinate travel arrangements, including flights, accommodations, and transportation.

7. Personal Business Assistance (for Leadership)

Follow up with departments on key initiatives and report progress.Ensure important business decisions and tasks are executed on time.
Handle ad-hoc and on-demand business tasks as needed.

Key Skills & Requirements

2+ years of experience in Business Operations, Project Coordination, or Administrative Management.

Proactive problem solver with strong decision-making skills.

Excellent organizational & communication skills to manage multiple responsibilities.

Experience with invoicing, project tracking, and financial processes.

Basic knowledge of business software & tools (CRM, project management, etc.).

Event planning & travel coordination experience is a plus.

Ability to handle ad-hoc tasks and follow up on key business activities.

Winfomi

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Business Operations Executive