Horizn Studios is an international high-end travel brand based in Berlin. Since its founding in 2015, Horizn Studios has been a driving force of innovation in the travel industry. From developing the world’s first luggage with an integrated, removable charger to setting new standards in sustainability with the Re-Series and pioneering online customization with Horizn ID, we continue to push boundaries across design, technology, and digital transformation. Our groundbreaking collaborations have earned global recognition: we introduced the world’s first luggage concept for space travel in partnership with NASA and launched standout projects with iconic brands like BMW, Soho House, and Beats by Dre. At Horizn Studios, our international team is committed to shaping the future of travel. We lead with sustainability, using innovative materials that minimize environmental impact, ensuring that future generations can continue to broaden their horizons, just as we empower travelers to do today.
Our Beliefs We believe in a world without borders, in challenging the status-quol and the power of creative exchange, community, and collaboration: together, we can enable curious minds to get out there and change the world.
Our Culture Our work culture is steeped in collaboration, empowerment, and innovation. We strive for long-life learning and a dynamic and pioneering team spirit. We’re a diverse group of motivated, talented, and visionary colleagues from all over the world, and proud to have created a sustainable workplace where people can safely be authentic and focus on bringing unique ideas together.
Position: Sales Operations Manager (Wholesale) (m/f/d)
In your role as Sales Operations Manager (Wholesale) (m/f/d) you will be mainly responsible for developing, coordinating and processing the operational tasks for the Wholesale Team and for continuously developing process optimizations including implementing further digitization and automation projects. You will report to the Team Lead Sales.
Your Role
- Manage incoming orders, reorders, enable a smooth order fulfillment by coordinating between B2B international retail partners, sales managers, finance department and logistics
- Continuously optimize existing workflows and processes
- Support the sales managers with planning and managing accounts, using Salesforce and our inhouse data-warehouse.
- Analyse key accounts, account segments and regions, and develop optimization strategies for the sales team
- As an operative coordinator, you are a first contact for existing B2B customers, for internal and external after-sales related topics (incl. coordination with customer service)
- Handle the invoicing process and coordinate with the finance department to ensure on time payments
- Forecast product demand together with sales managers and controlling department to ensure sufficient stock levels
Your skills and experience
- 3+ year of extensive experience in a related field (project /account management, with a mix of operative, analytical and planning tasks)
- Analytical thinker with a passion for numbers
- Open-minded and positive “can do” attitude with a strong focus on customer satisfaction
- Excellent organizational skills that help you multi-task and prioritize
- Strong Excel skills, experience with EDI, Shopify, Salesforce are a plus
- Experience working in retail or e-commerce
- University degree in Business, economics or related field will be helpful
- Team player qualities and a results-oriented and proactive mindset
- Willingness to develop and implement processes in an agile environment
- You are fluent in English and German
Please note: As a purpose driven company, we actively fight climate change, racism, gender-inequality and support underprivileged individuals and communities, such as forcefully displaced youth and refugees. We expect you to actively support and contribute to our causes.
What we offer
- A culture of collaboration, empowerment, innovation and diversity
- A purpose driven company, dedicated to change the way we travel for good
- A supportive and encouraging work environment with a diverse group of motivated, talented, and visionary colleagues
- Ownership for your field of responsibility
- Personal and career development incl. further educational courses - we help you to grow
- The possibility to make a true impact on the business, take responsibility and shape the future of our growing company on an international level
- A supportive work culture: your colleagues from other departments, management or HR are always at your side and available for sparring or mentoring if needed
- A competitive salary, accompanied by a nice welcome package, and other benefits such as free coffee, cold drinks, healthy snacks, public transport or health club benefits and of course great employee discounts on our products.
- Everyone at Horizn Studios is a shareholder, and so will you be - we share the love, sweat and the fruits, with everyone.
That’s you? Don’t hesitate and send us your CV – along with a few words on why you think you should get on board plus your earliest possible starting date. We are excited to be hearing from you!
Contact : jobs@horizn-studios.com
Horizn Studios is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, or any other characteristic protected under federal, state or local law. In case you feel treated unfairly in the recruitment process or experience any kind of discrimination please don’t hesitate to directly contact HR or our MD, at hr@horizn-studios.com or md@horizn-studios.com .
