We are looking for a hungry Franchise Sales Operations Manager who wants to help everyday people make money & better their lives through franchises.
Are you always the hardest worker in the room?
Do you love connecting with people?
Are you insanely resourceful and always figure out the solutions to even the toughest problems?
Do you love sales, but you also love being a part of the strategic decision making and innovation process?
Then we might be a perfect match for each other!
Position Overview
As the Franchise Sales Operations Manager you are the glue between sales and marketing, and without your success in this role, we can't hit our goals and help as many clients as possible.
You lead and own the sales conversion process in conjunction with our Franchise Brokerage and Marketing team. This is one of the most important roles in the company, because you set the tone for the client experience, and maximize lead and sale conversions.
We want someone who is a strategic thinker, and loves to come up with winning ideas and then execute on those ideas to see them come to life.
Part of this role is managing and coaching our appointment setting team, overseeing the lead conversion process, and oversight of the sales process along with our Franchise Brokerage team.
This position includes a seat on our Executive Leadership team.
—----------
Who is Franchise Empire?
We are disrupting the franchise industry, and the way people buy franchises. We are to franchising, what Uber was to the taxi industry, and what AirBnb was to the hotel industry.
Our proprietary Zero to Profitable Franchise™ System is the ONLY system in the marketplace that actually helps individuals find, vet, and get their franchise profitable.
Some people want to follow the status quo, and be a follower. We've chosen to take a stand for what we believe is right, and to forge our own path, because it's what the industry needs.
Do you want to come trail blaze with us?
Our CEO and Founder has one of the largest franchise specific YouTube channels, and is considered a thought leader and “influencer” in the space.
Here are some resources about who we are and what we do.
Website https://www.franchiseempire.com
YouTube Channel https://www.youtube.com/tariqjohnson
Here is the ideal candidate we are looking for:
- You like working for small scrappy companies, the big corporate type of environment is NOT for you.
- You take tremendous pride in your work, “good” is annoying to you, you go above and beyond in everything you do, not just your work. You seek to be the best, and that’s who you want to work with as well.
- You are incredibly resourceful and get it done no matter what, you always find a way.
- The devil is in the details. You love details, organizing, planning and coordinating. It comes natural to you.
- Your gift is you are incredible at executing, solving problems, and getting results.
- You are naturally a great listener, and understanding what people truly need.
Responsibilities
- Sales Operations Management- Assist in aspects of franchise sales strategy & process, to include management of sales process, lead generation, and working closely with our Franchise Brokerage team to help our clients and achieve sales targets.
- Call Volume Management - Make outbound calls and make sure the team is making the proper amount of calls daily to client leads that have provided their information as a lead magnet, or self qualified through our marketing channels. There is NO cold calling within our current methods.
- Sales Ownership- Oversee and responsible for sales operations, and specific sales targets and KPI's. Keep the calendars full of sales calls.
- Sales Pipeline Management- Full ownership of the lead conversion process, and ensure the proper processes are set up for proper tracking and to maximize performance.
- Sales Leadership- Develop/Manage appointment setters, DM, inbound/outbound). Ensure the team is meeting KPI's, assist them and make calls when necessary.
- Respond to sales inquiries/ handle lead qualification calls.
- Take calls with prospective clients, qualify them, understand their goals and needs, and coordinate their next steps in the sales process.
- Work collaboratively with our sales and marketing team, to help drive results, while looking after the best interest of our clients.
- Develop/Manage inbound and outbound sales strategy and implementations
- Assist in the creation and upgrades of our sales scripts and messaging
- Analyzing and reporting sales metrics
- Work with tech systems including Slack, Zoom, LinkedIn, and CRM
- Learning and Mastery of Avatars
- Attending & Participating in Team Calls
Requirements
- Franchise Industry Experience Preferred
- 2+ years experience in sales
- Experienced with managing people.
- Exceptional communication, presentation and negotiation skills.
- Strong business acumen and the ability to understand the unique needs and objectives of prospective franchise owners.
- Results-driven with a proven ability to meet and exceed sales targets
- Ability to work independently and as a part of a collaborative team.
- Experience in the franchise industry.
- Good organizational, call planning and time management skills.
- MOST Importantly. Someone with high integrity, impeccable with their word, amazing work ethic, easy going but ultra competitive, and loves to win.
- Reliable, strong, independent, and assertive self-starter
Compensation
- $40,000- $50,000 salary + Bonuses
- Competitive Guaranteed Base Salary PLUS Commission and bonus
- Access to Company Retirement Plan after 6 months
- Paid Holidays/ Paid Vacation
Job Type: Full-time
Pay: $60,000.00 - $105,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Schedule:
Application Question(s):
- How soon can you start working for us Full Time? (ANSWER REQUIRED)
- What's the most important thing to you in your next opportunity? (ANSWER REQUIRED)
- What type of experience do you have in sales? (ANSWER REQUIRED)
- What type of experience do you have in the franchise industry (if any)? (ANSWER REQUIRED)
Experience:
- Sales: 2 years (Required)
Work Location: Remote
