About The Role & Team
Business Operations is responsible for the exciting behind-the-scenes functions that keep the Disneyland Resort and other west coast Disney Experiences teams operating effectively. Business Operations is made up of three primary functions:
- Asset Management audits assets in operation and guides the disposition of items removed from service by identifying opportunities to sell, re-use, recycle, and donate retired assets.
- Currency Operations processes all of the Resort’s daily revenue, reconciliation of funds, and prepares deposits for the bank.
- Ticket Fulfillment produces tickets, gift cards, certificates, and other admission and redemption entitlements and prepares them for shipment to individuals, groups, and wholesale clients.
This Associate will primarily support Asset Management.
In this role, you may be responsible for a variety of tasks from day-to-day, based upon the function you are scheduled to support.
What You Will Do
- Stock retail location with product
- Operate forklift, pallet jacks and other industrial tools and equipment to load/unload vehicles and organize assets within the warehouse or receiving yard
- Rigorous physical activity, including safely moving assets that can weigh more than 800 lbs. using specialized equipment
- Physically identify and sort assets in to approved disposition channels
- Communicate effectively with internal and external partners and guests in a professional and courteous manner
- Sort received assets based on recommended disposition channel and environmental regulations
- Actively exhibit Disney’s “The Five Keys”
- Maintain confidentiality of high-profile and unannounced projects
- Conduct physical audits in varied work conditions, including warehouses, kitchens, office buildings, stock rooms, and outdoor spaces
- Maintain tracking applications and reports to accurately reflect the status of assets and the results of audits
- Review and respond to questions about policy and process from other departments via phone, email, and other internal communication tools
- Receive and verify cash deposit bags, including counting the cash, coin, in-house charge vouchers, electronic payments, and confirming the declaration receipt is accurate
- Process operating fund exchanges
- Print tickets, passes, and other entitlements and prepare them for shipment
Basic Qualifications
- Strong problem solving skills, with an aptitude for identifying creative solutions
- Experience in an environment with an emphasis on internal controls
- Excellent written and verbal communication skills
- Proven ability to manage multiple tasks with changing priorities
- Strong interpersonal skills to develop positive, effective relationships with other departments/business partners
- Experience with various computer and web based applications, including Outlook, Word, Excel, SmartSheets, SharePoint, Confluence, SAP, PhotoShop, Illustrator, NiceLabel, and others
- Very high attention to detail, including the ability to accurately count cash
- Must be able to work a variety of shifts, generally between 6am and 4:30pm, Sunday through Saturday
Preferred Qualifications
- Warehouse, Banking, or Ticketing experience
- Strong familiarity with DLR Operations with the ability to recognize an asset’s function or origin based on theming and design
The pay rate for this role in Anaheim, CA is $25.75 to $28.33 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.
