Overview:
The International Business Operations team is based in multiple offices across the world. We work in a Follow The Sun model coordinating the day-to-day operations for our Paramount+ services in Australia, Japan, UK, France, Germany, Italy, the UK, Canada, Latin America & Brazil. We operate our own Direct to Consumer experience, but consumers can also experience Paramount+ through our Global partnerships with Amazon, Apple, YouTube, as well as with local players such as Canal+ in France, MegaCable in Mexico, Sky in the UK, Italy & Germany.
Paramount+ is made up of Programming, Marketing, Partner Relations, Commercial & Data/Analytics. The Media Supply Chain is responsible for the Sourcing, Preparation, Publishing & Distribution of all the content.
Business Operations are responsible for translating the business strategy in partnership with the Media Supply Chain. We also work closely with the Operations Hub, who are responsible for checking the content launches accurately on our partner platforms and resolving any post-launch issues that are identified.
Apply now and join our team!
Responsibilities:
- Working hand in hand with the Central Programming team, ensuring that the content strategy is communicated via the scheduling system to the Media Supply Chain team
- Coordinating with the Media Supply Chain to ensure all Central Pipeline Content is registered, sourced, QA'd, localized and distributed to partners in adherence with the internal & external service level agreements
- Ensure full accountability for all information about the day-to-day running of all the Central & Regional content for all territories during the Americas working hours
- Working alongside the other Business Operations teams in the European & Asia Pacific time zones to ensure continuous follow the sun responsibilities for all content in all regions
- Being based in the Americas time zone, acting as cover for the Latin American, Brazilian, Caribbean & Canadian services when team members in Toronto or São Paulo are out of office
- Act as Operational Account Manager supporting business teams with partner relationships (e.g. Apple, Amazon, MVPD, Marketing Partnerships, etc), coordinating all current and potential future deals
- Serve as key Media Supply Chain & Paramount App point of escalation for regional queries concerning Paramount+ or Partner relationships
- Partnering with the Operations Hub, follow up on trouble tickets to seek speedy resolution, identify any trends of repeated issues, and build reports for the business and partners
- As the most Senior Business Operations role in the Americas time zone, take a leadership role within the wider business operations team in seeking continuous improvement opportunities and taking the initiative to drive change in search of operational excellence
Basic Qualifications:
- 5+ years in Content/Programming Operations within the Media & Entertainment industry
- Bachelor's degree or equivalent experience in TV / Communication / Technology
- Knowledge of local and global OTT markets, as well as Content Operations vendors and third parties
- Experience in content operations such as media management, tracking materials, and dealing with third parties, etc.
Additional Qualifications:
- General knowledge of the technical requirements for media such as video, audio & subtitle formats
- Knowledge of local and global OTT markets, as well as Content Operations vendors and third parties
- Experience in content operations such as media management, tracking materials, and dealing with third parties, etc.
- Ability to work independently and as part of a team, handle projects, tackle logistical problems, set priorities, and deliver on time
- High level of communication and organizational skills, plus high attention to detail
- Excellent written and verbal communication skills
- Proficiency in Spanish or Brazilian Portuguese and English is a plus
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Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world’s biggest and most popular soccer leagues. Paramount+ also enables subscribers to stream local CBS stations live across the U.S. in addition to the ability to stream Paramount Streaming’s other live channels: CBSN for 24/7 news, CBS Sports HQ for sports news and analysis, and ET Live for entertainment coverage.
Additional Information
Hiring Salary Range: $85,600.00 - 110,000.00.
The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is bonus eligible.
https://www.paramount.com/careers/benefits
Paramount is an equal opportunity employer (EOE) including disability/vet.
At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access https://www.paramount.com/careers as a result of your disability. You can request reasonable accommodations by calling 212.846.5500 or by sending an email to paramountaccommodations@paramount.com. Only messages left for this purpose will be returned.
