*This is NOT an internal position with ForceBrands*
Our Client is looking for a Sales Operations Manager to join their team in a remote capacity with ET hours.
Responsibilities:
- Own Sales Operations and HubSpot end-to-end, including pipelines, automations, dashboards, reporting, and data hygiene.
- Lead distributor, customer, and retailer onboarding, including New Item Forms, item setup, vendor portals, compliance, and timelines.
- Manage product data and compliance across 1WorldSync, Syndigo, IX-ONE, FoodLogiQ, FSVP, Costco Vendor Portal, and COIs.
- Own the Sales Communication Wire and weekly sales cadence, ensuring strong cross-functional communication and follow-through.
- Build and improve sales processes and automations that reduce administrative work for the sales team.
- Oversee trade shows, samples, mockups, and commercial event logistics.
- Partner across Sales, Finance, Supply Chain, Quality, Marketing, and Operations to identify and resolve bottlenecks.
- Manage and develop the Sales Support Coordinator based in Buenos Aires.
Candidate Profile:
- 5+ years of CPG Sales or Commercial Operations experience, ideally within food & beverage.
- Hands-on distributor and retailer setup experience, ideally with KeHE, UNFI, Dot Foods, and major national retailers.
- Strong knowledge of New Item Forms, item setup, product data syndication, and vendor compliance.
- Advanced HubSpot or comparable CRM ownership, including pipelines, automations, dashboards, and data hygiene.
- Experience with 3+ key platforms/processes such as 1WorldSync, Syndigo, IX-ONE, FoodLogiQ, FSVP, Costco Vendor Portal, or COIs.
- Proven systems builder who thrives in a lean, scrappy environment and can create processes from scratch.
- Comfortable owning both systems strategy and hands-on execution, including trade shows, samples, and mockups.
- Daily user of AI/automation tools such as Claude, Gemini, Zapier, Make, or similar.
- Proactive, detail-oriented communicator comfortable working cross-functionally and managing one direct report.
