● Leading and Architecting the design and development of Salesforce solutions, including customizations, programming, and data migrations.
● Participate in the planning and execution of Salesforce projects and initiatives
● Lead, prioritize KTLO / Enhancements track of work items and ensure delivery
● Lead and mentor junior and senior developers in technical and functional areas to ensure our Salesforce solutions are scalable, maintainable and aligned with our enterprise architecture and best practices.
● Promoting best practices, performing solution and code reviews, and ensuring appropriate design patterns are being followed.
● Work with GTM systems team / RevOps & business stakeholders to define requirements of Salesforce system enhancements. Identify opportunities to modify requirements to utilize application best practices, provide scalability, ensure data hygiene, and increase user adoption.
● Identify technical debts and provide a design to overcome / restructure the implementation without impacting the existing functionalities.
● Stay up-to-date with Salesforce releases and features, and identify opportunities for innovation and improvement in our Salesforce solutions
● Use Agile/Scrum methodologies to deliver best-in-class enhancements of Salesforce / CPQ / Communities / PRM. Attend daily stand-ups, sprint planning sessions, and retrospectives, and required ceremonies to plan, track, and code development tasks.
● Design, develop, test, and deploy solutions using Apex, Visualforce, Lightning Web Components, Salesforce CPQ, API, Flows and other Salesforce development tools.
● Ensure that our Salesforce solutions are secure, reliable and available to our users
● Work within Salesforce customization standards for Administrators and Developers to balance between rapid development and long-term code maintainability.
● Participate in reviewing, debugging, and resolving issues with new or existing code.
● Coordinate post-delivery activities such as hypercare support, delivery documentation, and knowledge transfer to our Enterprise Support team.
● Comfortable building and demonstrating proof of concepts in Salesforce
● Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing, testing, driving UAT sessions, deploying solutions using version controls, training, defining support procedures, and implementing practical business solutions
● Monitor Salesforce performance and identify areas for improvement and optimization ● Writing functional and technical design documents
What Will You Bring
● 8+ years of experience implementing SFDC CRM capabilities.
● Salesforce Sales Cloud, Service Cloud, Salesforce CPQ, Experience cloud product knowledge
● Experience developing customer-facing interfaces.
● Data analysis, data governance and logical thinking skills are a must.
● Advanced proficiency in Salesforce development tools, such as Apex, Triggers, JavaScript, VisualForce, LWC, SOQL, REST API, Bulk API etc.,
● In-depth knowledge of Salesforce architectures, data models, and best practices.
● Experience with the Life Cycle of Development including Salesforce Deployment/Packaging using Metadata API, Version Control, ChangeSet and code coverage
● Proficient with flows, approvals, email to case, entitlements, sandbox configurations and other admin configurations.
● Knowledge of security and governance (profiles, permission sets, data visibility, sharing settings )
● Able to collaborate and communicate effectively with business stakeholders / other Salesforce team members.
● Ability to solve problems, high-level software and application issues.
● Ability to lead the team and the project, ensuring delivery within deadlines.
● Bachelor’s degree in Computer Science or related field.
● Ability to work on your own and manage multiple task assignments
● Solid verbal and written communication skills, including presentation skills
● Solid problem solving and troubleshooting skills with the ability to exercise mature judgment
Good to have:
● Middleware integration tool exposure
● Salesforce Certifications
