Business Operations Associate

HP • Full-time • Chennai, IN • 1d ago

Job Summary

This role is responsible for coordinating various aspects of the supply chain to ensure efficiency, cost-effectiveness, and timely delivery of goods and services across the company. The role collaborates with different departments to streamline processes, analyze data, and implement improvements to achieve organizational goals. The role helps in enhancing supply chain performance, reducing costs, and ensuring the satisfaction of customers and stakeholders.

Responsibilities

Supports advanced and complex level transactional processes for special or non-typical assignments independently.
Serves as a process expert within the supply chain, capable of pulling the data, identifying trends, and communicating the meaning behind the data to exempt-level employees, typically in a consultative manner.
Identifies complex, special, or undocumented areas for process improvement and collaborates with exempt-level employees to develop recommendations.
Addresses operational issues and improves the customer experience by collaborating with customer support teams.
Utilizes technology and software tools to improve operational efficiency, such as implementing new software or automation solutions.
Provides troubleshooting and problem-solving support for complex problems.
Leads and coordinates daily work activities; responsible for overall shift output and timeline management
Provides training and mentorship support and develops training/documentation materials.
Monitors the execution of tasks performed by lower-level contributors.

Education & Experience Recommended

High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
Typically has 8+ years of related work experience, preferably in supply chain, operations, or a related field.

Preferred Certifications

Certified Professional In Supply Management (Standards Organizations)

Knowledge & Skills

Continuous Improvement Process
Data Analysis
Enterprise Resource Planning
Finance
Inventory Control
Inventory Management
Key Performance Indicators (KPIs)
Lean Manufacturing
Material Requirements Planning
Materials Management
Process Improvement
Procurement
Production Planning
Purchasing
SAP Applications
Supply Chain
Supply Chain Analysis
Supply Chain Management
Supply Chain Planning
Warehousing

Cross-Org Skills

Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope

Impacts multiple departments and leads large, cross-division functional teams or projects.

Complexity

Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.

Disclaimer

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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