Strength in Trust
OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses.
The Challenge
We are seeking a Senior Manager, Onboarding & Operations to lead and optimize our Global Go to Market (GTM) onboarding programs and enablement operations. This role will oversee an international onboarding team, content development, and enablement planning as well as collaborate with the corporate onboarding team to ensure a seamless and effective new hire experience. The ideal candidate is a strategic thinker, highly detail-oriented, and passionate about using AI and innovation to continuously enhance onboarding and ramping programs.
Your Mission
As The Senior Manager, Onboarding & Operations, Your Mission Is To Lead And Optimize Our Global Go To Market (GTM) Onboarding Programs. You Will
- Own and drive the onboarding strategy from Day 0 to full ramp by segment, ensuring a seamless learning path for new hires.
- Lead a global onboarding team, providing strategic direction, coaching, and performance management.
- Oversee the content development and enablement planning teams, ensuring alignment with onboarding objectives and overall GTM priorities.
- Develop data-driven onboarding programs, leveraging best practices in adult learning to drive knowledge retention and application.
- Implement AI-driven and innovative learning experiences, optimizing onboarding efficiency and engagement.
- Continuously iterate on onboarding content and processes based on learner feedback, performance analytics, and business outcomes.
- Establish and monitor KPIs to measure ramp time, knowledge retention, and productivity, adjusting strategies to improve outcomes.
- Partner closely with sales leaders, enablement teams, HR, and other cross-functional stakeholders to ensure alignment between onboarding and broader talent development goals.
- Maintain a strong understanding of enablement technologies, LMS platforms, and AI-powered learning tools to drive operational efficiencies.
You Are
- A strategic thinker with 7+ years of experience in enablement, learning & development, or onboarding within a high-growth tech company.
- Experienced in building, scaling, and improving onboarding programs with measurable impact.
- Skilled in adult learning principles, instructional design, and sales enablement best practices.
- Proficient in leading global teams and managing cross-functional enablement initiatives.
- Hands-on with LMS platforms, AI-driven learning tools, and content creation technologies.
- Analytical, with the ability to optimize onboarding strategies based on performance data and KPIs.
- Operationally minded, with experience in content strategy, enablement planning, and process efficiency.
- An excellent communicator with strong stakeholder management and change management skills.
- Detail-oriented, capable of managing multiple initiatives and driving execution at scale.
Extra Awesome
- Impact: Shape the onboarding experience for a global workforce, accelerating productivity and engagement.
- Innovation: Work with cutting-edge AI and learning technologies to create a best-in-class enablement function.
- Growth: Join a fast-paced, high-performing team at a leading tech company, with opportunities for career advancement.
For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.
Salary Range
$139,050—$208,575 USD
Where we Work
OneTrust embraces a flexible working model. The underlying “why” for our workplace strategy is that we are intentional about the culture that we want to create together. That includes bringing teams together, in-person, throughout the year to collaborate, build connections, learn from each other, and celebrate our wins to
Finish Stronger.
Each role may have specific flexible, hybrid, or in-office requirements, so we encourage you to verify the location of the role with your recruiter during your first interview.
Benefits
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
Resources
Check out the following to learn more about OneTrust and its people:
- OneTrust Careers on YouTube
- @LifeatOneTrust on Instagram
Your Data
You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview
. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.
Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com.
Our Commitment to You
When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career
OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.
